At Waracle, our mission is to work with ambitious clients to create Intelligent Digital Experiences that truly make a difference. We join forces with innovative businesses, collaborating on their most exciting technology and digital product challenges.
Our partnerships extend to some of the UK's major players in Financial Services, Health, and Energy. We support our clients in digitally transforming their industries, making a positive impact and creating a Healthier, Wealthier, and Greener world.
We're on the lookout for top talent to join our team. We are a high-growth business and were recently recognised on the E2E Tech 100 list of the fastest-growing tech companies in the UK. Our growth has been based on great people working collaboratively with innovative clients. We are constantly seeking the best industry talent to join our dynamic teams.
As a Client Partner, you’re a proactive business developer and relationship-builder, understanding the challenges and opportunities of businesses in the digital age, uncovering opportunities for custom software development and services, and driving positive outcomes for our clients.
This position will offer hybrid working from our London office and is a commercial role focusing on strategic account management, business development within existing accounts and new client acquisition, primarily within Financial Services but also covering health and energy.
As a Client Partner at Waracle, your key responsibilities will include:
Ownership and management of multiple enterprise-level accounts, primarily within Financial Services.
Develop a deep understanding of our client's industry and business, strategic objectives, organisation, culture, people, technology, pain points and change agenda to understand the strategic partnership and commercial opportunities for Waracle.
Create, maintain and execute strategic account plans that define our strategic aspirations and executable growth and risk management plans that align with our core services and capabilities.
Develop strong and trusted senior-level relationships with our clients, understand individual goals and motivations and actively position Waracle as a high-value strategic partner.
Ensure high levels of client satisfaction and excellent overall service delivery. In collaboration with Waracle delivery teams, ensure seamless project delivery, mitigate risks and provide exceptional service and value.
Proactively identify and diligently pursue growth opportunities within accounts. Collaborate with Waracle’s technical and delivery experts to create custom solutions for our clients and manage the sales process end-to-end.
Accurately track sales leads and opportunities, manage commercials and report to senior management on account and opportunity status.
Contribute to Waracle's overall client strategy, share best practices and promote team collaboration.
