We’re seeking a future team member to join our Client Onboarding function! As a Client Onboarding Associate, you’ll be responsible for onboarding clients whilst adhering to regulatory requirements and ensuring a smooth and exceptional client experience.
Responsibilities:
- Undertake AML CDD reviews and risk assessments on both new to bank and existing customers.
- Manage the AML CDD portion of commercial business loan origination /Business Banking account set up.
- Communicate & Collaborate effectively with customers of Oak North and internal stakeholder to ensure we are delivering Customer Delight.
- Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum.
- Operate in line with the Bank's Risk Management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
Requirements:
- Experience working in the financial service sector (ideally in commercial lending or banking).
- Working knowledge of unpacking complex corporate structures with connections to non-transparent jurisdictions.
- Good understanding and experience of AML/KYC, CDD/EDD.
- Quick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail.
- Strong interpersonal and exemplary communication skills (written as well as verbal).
- Enjoys working in a team environment.
- Can prioritise and manage workflows and multi-task.
- Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
- Desire to go the extra mile to delight our customers.
- Advanced excel knowledge.
- Working knowledge of AEOI & FSCS requirements.
- Experience working with private equity / real estate investment vehicles.
- Ability to understand financial statements.
Benefits & Perks:
- Equity. We want people to have a stake in the business so that all our interests are aligned.
- 25 days holiday
- Personalized benefits – opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- Support causes that matter to you – Volunteering time off
- Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
