Hear.com US is hiring a

Client Engagement Specialist

Ready to hear about your next big opportunity? Join hear.com and help people turn up the volume on life 🎧 —all from the comfort of your home! ✨ 🏡 #HearYourFuture 

Do you think 9-5 jobs are boring? Do you hate stuffy corporate work culture? Cool, us too. We're seeking enthusiastic Client Engagement Specialist to join our team and help us transform the lives of our customers 🚀 

What you’ll do on the daily 

Change lives! You know, superhero stuff 🦸You'll receive in-depth training from day one, giving you the knowledge needed to be successful (and earn commission!) from the start. Literally, what you're doing is selling over the counter hearing devices 🦻🏼 simple as that.  

  • Connect with Customers: Handle a high volume of outbound calls 📞 to warm, pre-qualified leads (#nocoldcalling)!  
  • Personalized Solutions: Develop individual hearing solutions tailored to our customers' needs. You’ll receive in-depth training from day one, giving you the knowledge needed to be successful from the start. 

 What you’ll need 

So, you’re an ambitious go-getter with a winner’s mentality 🏅 — mediocrity isn’t in your DNA. But what else sets you apart from the rest? 

  • ❤️ Great Empathy & Customer-Centric Mindset: A natural ability to understand and connect with customers. You genuinely care about customers and focus on providing the best solutions, knowing that success follows. 
  • 🧠 Growth Mindset: Strong work ethic and desire to learn, adapt, and improve. You’re not intimidated by learning new systems/technology – we work with Salesforce, Twilio, along with Zoom, Outlook and Chrome.  
  • 💻 Reliable Network Connectivity: You must be able to hardwire to your home network and your download speed must be above 100Mbps and upload speed above 20Mbps. We’ll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.). 

What we offer  

So, you’re getting a cool company culture and changing lives, but we also know you need other important things, because #adulting… Here’s the deal:  

  • 🕰️ Flexible & Remote, Full-Time Schedule: Your schedule will be an 8-hour shift with 1 hour lunch between the hours of 8AM – 8PM in your local time zone. You will be required to work every other weekend (Saturday or Sunday). For that, you can choose to take one day off during the week (Wed – Fri). Schedules are subject to change. 
  • 💪 Competitive Compensation: Guaranteed base rate of $20 per hour plus uncapped commission. Average earnings in the first year are $45K-$50k. 
  • 🏥 Benefits Package: Full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy 🏝️, and paid sick time and paid company holidays.  
  • 👯 Unique Culture: We are a close-knit team 🙌 that values ownership, collaboration, and solution-oriented thinking. Our goal and performance driven environment, strengthens our bonds and drives our innovation and successful growth together. 
  • 🏆 More Fun Stuff:  
  • Sales Competitions: Win prizes and all expenses paid trips #competivespirit  
  • Company sponsored clubs, events, and so much more 🥳   

Who is hear.com? 

We are the fastest-growing hearing care company globally 🚀 Since 2012, we've redefined hearing care with our unique digital business model. 💻 We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers. 

We're shaping the future of hearing care 🦻🏼, and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well." 🌎 

 

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