Client Account Manager - Global Accounts

As a Client Account Manager, you will be responsible for the day to day relationship and in quarter selling to one of the most complex advertisers on the planet.

What you’ll do: 

• Build and nurture relationships with one of our largest advertisers, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities. 
• Understand the marketing goals of the client and respective business unit to deliver recommendations and solutions that meet and exceed those goals. 
• Work with a US based team to scale learnings across regions and grow the broader business. 
• Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
• Become an expert in clean room technology and the applications for multiple, scalable outcomes. 
• Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.  
• Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. 
• Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
• Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
• Pitch new solutions and campaign best practices at scale.

What we’re looking for:

• Strong analytical background and technical acumen. Intellectual curiosity and a strong desire to learn.
• Collaboration across multiple internal and external cross-functional organizations.
• Strong written communication skills.
• Team player who operates well with autonomy and ambiguity.
• Strategic thinker who can solve complex problems using unconventional solutions.
• Someone who is humble, eager, and willing to learn.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from our London office.

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