Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
As the Classified Sales Development Manager, you will focus on building and nurturing client relationships to drive growth in our classified sales. You will combine sales development with account management responsibilities, ensuring that clients receive exceptional service and achieve their advertising goals. You should have a proven track record in sales, excellent account management skills, and a deep understanding of the classified advertising industry.
In this role, you will:
- Serve as the primary point of contact for key clients, ensuring their needs are met and they are fully satisfied with our classified advertising services;
- Build and maintain long-term client relationships to drive loyalty and retention;
- Develop and implement tailored sales strategies to grow classified ad revenue;
- Identify opportunities to upsell and cross-sell additional services to existing clients;
- Oversee the entire account lifecycle, from onboarding to ongoing support and renewal;
- Regularly review client performance, providing insights and recommendations to optimise their advertising efforts;
- Act as a trusted advisor to clients, offering expert guidance on maximising advertising ROI;
- Address any client issues or concerns promptly to ensure satisfaction;
- Achieve and exceed sales targets by expanding business within existing accounts and securing new client engagements;
- Utilise data and client feedback to identify growth opportunities;
- Stay informed about industry trends, market conditions, and competitor activities to inform client strategies;
- Collaborate closely with product development and marketing teams to integrate client feedback into platform enhancements;
- Track key performance indicators (KPIs) related to account management and sales, preparing regular reports for senior management;
- Continuously improve knowledge of the platform and industry trends;
- Participate in training sessions and provide feedback to improve team skills and client service;
- Develop and implement customer retention strategies, focusing on delivering value and building long-term partnerships;
- Conduct regular check-ins and performance reviews with clients to ensure ongoing satisfaction.
Requirements
- Bachelor’s degree in Business, Marketing, Sales, or a related field.
- 5+ years of experience in sales and account management, preferably within the classified advertising or digital marketing industry;
- Demonstrated success in managing client accounts and achieving sales targets
- Excellent command of English & Arabic (verbal & written);
- Proficiency in call management software, CRM systems and sales management software;
- Excellent knowledge of property markets;
- Expert in working experience of call centre systems & solutions;
- Proficiency in all Microsoft Office applications.
- Strong analytical skills with the ability to interpret data and generate actionable insights;
- Strong relationship-building and interpersonal skills;
- Excellent customer service, communication, negotiation, and problem-solving abilities;
- Understanding of sales techniques and strategies, particularly in a telesales environment;
- Awareness of Saudi market trends and competitive landscape;
- Ability to multitask and prioritize in a fast-paced environment
- Strategic thinker with the ability to develop and implement effective account management plans;
- Ability to thrive in a fast-paced, dynamic environment;
- Approachability and friendly personality;
- Dealing with Ambiguity;
- Compassion and empathy;
- Personal learning and reflection;
- Team player with a strong ability to influence and interact at all levels, using both written and verbal communication.
Benefits
- High-performing and fast-paced work environment.
- Comprehensive Health Insurance
- Rewards & Recognition
- Learning & Development
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Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
