At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
The primary goal is to ensure data integrity and meet client deadlines. This involves implementing quality controls throughout the production process and delivering databases on time. Effective communication and monitoring with all involved teams is key. Proactive problem-solving is achieved by utilizing insights from daily activities, and any information threats are escalated quickly to ensure compliance with Service Level Agreements.
Responsabilities
- Ensure through quality control implemented the reliability of Digital Content Ratings (DCR - Volumetric) data from the West market: Italy, Japan and Thailand, validating the trend of 390 brands daily. Likewise, guarantee the correct validation and monitoring of the 3 different types of bases (Daily, Weekly, Monthly) within the SLA’s to comply with the timely release to clients..
- Validation and monitoring of production alerts / verifications Zabbix, MediaWorks from 31 countries 24 hours a day, 365 days a year and timely escalation to each country in order to avoid impacts on data releasable to customers.
- Validate in real time 365 days a year, the availability of audio references for Sweden, Italy, Denmark, Ukraine, Puerto Rico, Mexico, South Africa, Saudi Arabia andIreland
- Execute daily the Quality Control prior to the Release of the Streaming data for Mexico, Thailand and Taiwan, giving end-to-end monitoring from the input of the information to the documentation of the findings and their follow-up.
- Run quality checks for DAZN data, from reference generation to validation of Arianna data.
General requirements
- Working hours: 15:00hrs - 23:00hrs CT
- Bachelor´s Degree.
- English Advanced level.
- Minimum 1 year experience in control desk, OR service desk, OR IT, OR programming.
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