It is exciting times for Famly! We are going through a period of rapid growth, and we’re seeking a Chief Revenue Officer to lead sustainable revenue generation strategies across US, Europe, and the UK. You’ll lead a team of 6 direct reports and a 50+ people organization and build a strategy to deliver on our ambition to drive growth.
What you will be doing:
You’ll lead a team of 6 direct reports and a 50+ total organization:
3 country managers of UK, Germany, and the US
Head of Inside Sales supporting SDRs globally
Head of Payments and M&A supporting our payment initiatives and M&A
RevOps organization
Strategy & Planning:
Key contributor to the commercial and business planning of Famly’s three year plan.
Conduct market analysis to identify new opportunities for growth and potential risks.
Establish pricing models and strategies that maximize revenue and align Famly’s long term vision.
Assess and improve upon current sales processes, methodologies, infrastructure and metrics.
Formulate strategies together with the country organizations to increase ARR growth as well as revenue through customer acquisition, retention, and expansion.
Participate in all commercial budget planning together with the Head of Finance.
Help prioritize initiatives and resources that are constrained between the markets.
Help gather and prioritize product feature requests and opportunities from all markets and figure out what overall across Famly would drive the biggest impact.
Supporting Famly’s Country Managers:
Work with the country managers to push the market forward and grow our overall market share as well as the revenue per customer.
Ensure that the country organizations run as efficiently as possible in terms of processes and that best practices and learnings are shared across markets.
Along with country managers, oversee and ensure action if markets are dropping behind their plan.
Work with the country managers to rally and motivate the country organizations.
Demonstrated success creating a strong sales engine and improving sales operations resulting in repeatable success.
Representing the markets internally and externally:
Alongside the CEO & CMO, craft and execute against overall revenue strategy for all functions from initial lead through customer acquisition to maximize revenue across a global team.
Collaborate with other executives to ensure alignment on company goals and strategies.
Participate in Famly board meetings and regularly communicate with the board of directors on revenue performance and strategic initiatives.
The CRO will be a senior commercial leader in Famly who sits close to the countries and represents the commercial organization on the highest level in Famly in the executive leadership team.
Drive a high performance culture
Recruit, train, and develop a high-performing country and revenue team.
Foster a culture of accountability, performance, and continuous improvement.
What success looks like:
On target ARR growth globally and within primary markets
Global vision for commercial and our international expansion plans
Leading by example to set a high performing culture
