capital.com is hiring a

Chief Operating Officer - Dubai (COO)

Dubai, United Arab Emirates
The Chief Operating Officer (COO) will oversee the organisation’s ongoing operations and procedures for the Dubai office.

As a key member of the senior management team in Dubai, the COO will report directly to the CEO in Dubai and ensure that operations run smoothly locally and in line with global processes.

The goal of the COO will be to secure the day-by-day operations of the business in Dubai and to drive extensive and sustainable growth working closely with local management and the relevant teams within the Group.

Responsibilities:

  • Operational Strategy and Performance
  • Design and implement business operations strategies, plans, and procedures tailored to both local and Emerging Markets
  • Set comprehensive goals for performance and growth in the Middle East as well as in Emerging Markets
  • Oversee daily operations of the company and the work of all teams locally and within Emerging Markets
  • Lead employees to encourage maximum performance and dedication
  • Integrate Emerging Market dynamics into operational strategies

  • Leadership and Management
  • Manage relationships with partners/vendors in both local and Emerging Markets
  • Evaluate performance by analysing and interpreting data and metrics specific to the Middle East and Emerging Markets.
  • Write and submit reports to the CEO for the Middle East and Emerging Markets in all matters of importance

  • Financial Management
  • Oversee the company’s financial performance, investments, and other business ventures in both the Middle East and Emerging Markets, ensuring alignment with the company’s overall strategic goals
  • Manage budgets and forecasts to meet the company’s strategic goals

  • Process Improvement
  • Spearhead initiatives to optimise and scale operational processes with a focus on Emerging Markets, ensuring that these processes are adaptable and efficient in diverse market conditions
  • Identify and implement best practices to drive efficiency and effectiveness

  • Corporate Governance
  • Ensure company operations comply with legal regulations and internal policies
  • Maintain and build upon the company’s strong corporate governance framework

Requirements:

  • Proven experience as COO or relevant role
  • Outstanding Project Management skills and proven ability to deliver on time and on budget
  • Understanding of all business functions, roles, and responsibilities and how the functions interact
  • Demonstrable competency in strategic planning and business development, particularly within diverse and rapidly changing markets
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding organisational and leadership abilities
  • Excellent interpersonal and relationship skills
  • Aptitude in decision-making and problem-solving, specifically in addressing unique challenges of nuanced markets
  • Ability to effectively navigate and understand diverse economic, regulatory, and cultural environments.

Personal Qualities:

  • Demonstrated ability to build relationships, interact and communicate at any level
  • Strong leadership and influencing skills
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Innovative mindset with a strong focus on efficiency and productivity.

What we offer:

  • Competitive Salary
  • International Team Collaboration
  • State-of-the-art Equipment
  • Generous Annual Leave Policy
  • Employee Referral Program
  • Great office in a central location
  • Comprehensive Private Medical Insurance
  • Annual Global Performance Review Cycle
  • Great Benefit System

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