WillowTree is a leading digital consultancy that partners with the world’s most admired brands to orchestrate winning experiences across the customer journey. Experiences that are personalized, on-brand, and consistent across channels and platforms. Experiences that can both drive customer delight and reduce operating costs.
Our services include digital strategy consulting, product development, brand and experience design, digital marketing, and data and AI services. WillowTree’s client roster spans industries and growth stages, including T-Mobile, Marriott, Allianz, Dexcom, PepsiCo, Brightline Trains, Synchrony Financial, Domino’s, and Dairy Queen. Check out how we have impacted our clients' digital portfolios over the years.
In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT), a leading provider of next-generation digital customer experience (CX) solutions for global and disruptive brands. The combined firm brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose — including mobile apps, websites, voice UI, chatbots, email, customer service agents, and retail associates.
Our Chief Data & AI Officer will lead a team that is distributed across North America, LatAm, and the worldwide. Because of this distributed model, this role will be based in one of our offices in the US (Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA),
OR in our São Paulo, Brazil office.
If you would like to be considered for our Brazilian office, please refer to the following information: this is a hybrid role that requires the ability to work in our São Paulo office 2 times per week. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices. This role may have up to 25% domestic and international travel per month. In-person and on-camera virtual interaction with clients and team members in business and social settings is required.
This business unit specializes in data-driven solutions and strategic AI implementation. We help our clients unlock the full potential of their data and transform their business through innovative, AI-powered strategies.
Our Chief Data & AI Officer will lead our data engineering, data science, and emerging generative AI capabilities. In this role, you will be responsible for driving the growth, profitability, and success of our data and AI consulting practice. You will provide strategic guidance, lead cross-functional teams, and deliver outstanding client value across both LatAm and North American markets. The Chief Data & AI Officer will have P&L responsibility and will play a critical role in shaping our company's overall vision, strategy, and growth.
This is an exceptional opportunity for a talented and results-oriented leader to make a significant impact in shaping our company's future and driving data-driven solutions in the evolving digital landscape. If you are passionate about data, AI, and strategic consulting, we invite you to apply and join our high-performing team.
Strategy and Leadership:
P&L Responsibility:
Team Leadership and Management:
Client Engagement and Delivery:
Experience:
Industry Knowledge:
Leadership Competencies:
Communication and Collaboration:
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.
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