Your Career
As a Palo Alto Networks Cortex Systems Engineer, you will be the expert for the broader Cortex XDR portfolio within our offerings. Your portfolio includes Cortex XDR (Extended Detection & Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), Cortex Xpanse (Attack Surface Management), Cortex XSIAM (Extended Security Intelligence and Automation Management), and Unit 42 services.
Cortex Systems Engineering Specialist is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform.
Your Impact
- Present to customers as our expert at all levels in the customer hierarchy from technician to manager to service delivery leaders
- Lead go-to-market initiatives with MSSP's (Managed Security Service Providers)
- Lead Proof of Concept (PoC) projects for prospective customers and partners
- Help our key MDR partners build and develop further their services around Cortex solutions
- Architect solutions which will help our customers strengthen and simplify their security posture
- Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with
- Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative
- Lead and support customer demonstrations that showcase our unique value proposition
- Drive complex deals in the pre-sale stage, alongside sales reps
- Support the technical field sales engineer on PoC's, assist with the pre-sales process by answering technical questions, conducting PoC evaluations, and working with engineering to bridge any gaps
- Work closely with product and engineering to debug and correct challenges encountered during PoC's
- Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
- Discuss complex platform architectures to prospects
- Able to conduct architecture level discussions with prospects
Your Experience
- Experience with security incident response, both IR tools and IR workflow process or SoC operational processes - manual and automated
- 4+ years of technical hands-on experience with application security/endpoint security
- 4+ years of experience as a pre-sales engineer facing customers - Preferably working in a start-up and/or vendor environment
- Solid grasp of web applications, web protocols, REST APIs, security, and Internet environments
- Advanced knowledge of cyber threats and cybercrime
- Experience with common enterprise desktop software deployment methodologies
- Experience installing, configuring, and integrating a complex Security environment
- Understanding of malware, exploits, operating system structure, and behavior
- Demonstrable experience in securing these environments
- Hands-on experience with Unix/Linux and Windows operating systems and scripting
- Working knowledge of endpoint prevention, SIEM, vulnerability management tools, SoC, firewalls, and other security technologies both from a technology and a business driver standpoint
- Strong problem finding and solving skills, ability to analyze complex multivariate problems, and use a systematic approach to gain quick resolution
- Experience installing and configuring a virtual environment
- Experience understanding threat signatures and their creation
- Scripting/coding experience with a focus on Python, JavaScript, and PowerShell
- Experience and knowledge working with MSSP's
- Strong communication and presentation skills in English, both verbally and written
The Team
Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our solution architect (SA) teams come in. Our SA team members work together with large organizations to keep their digital information safe. Our passionate systems engineering teams educate, inspire, and empower our potential clients.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Please note that we will not sponsor applicants for work visas for this position.
