Smartsheet is hiring a

Channel Account Manager - DACH Region

Munich, Germany

Smartsheet is looking for a regional Channel Account Manager for the DACH region based in Germany (Remote). The primary focus will be to optimize, activate and recruit our DACH channel by managing and recruiting new solution partners.  The channel account manager is a quota-carrying, revenue-producing role that is responsible for recruiting, onboarding and managing relationships with a defined portfolio of partners. The role is responsible for selective new partner recruitment against our ideal partner profile, engaging partners with the Smartsheet Aligned partner program,  and driving joint partner business planning. Channel Account Managers will also significantly collaborate with Smartsheet direct sales teams locally.       

Responsibilities:

  • Recruit new partners aligned with our ideal partner profile. Current partner types include: Distributors, System Integrators, Solution Partners. 
  • Manage partnerships in DACH and other countries in the EMEA region.
  • Exceed revenue targets by developing and maintaining relationships with potential and existing channel partners
  • Ability to infect prospect partners with enthusiasm for an emerging software category - Collaborative Work Management. 
  • Engage and manage Smartsheet partner programs and relationships in support of partnership objectives and sales opportunities  (e.g. direct sales, sales engineers, channel marketing)
  • Manage a multi-quarter and annual planning process with key partners: Enablement, Co-Marketing, Sales pipeline.  Channel pipeline, forecast reporting and track progress through the sales cycle. Host QBRs.  
  • Drive monthly partner alignment sessions to review partners’ pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
  • Provide ongoing sales coaching and sales enablement activities, and work with the partner organizations to ensure they complete any required partner training and certifications
  • Work with partners and other resources  (e.g. channel marketing manager) on developing and executing a partner marketing plan to drive demand in support of revenue targets
  • Manage the procurement process through and with partners, including our distributor [SOS Software].
  • Secure ongoing partner preference and investment in supplier relationships and offerings; grow the supplier’s share of mind and share of wallet within the partner organization
  • Manage partners’ compliance with channel program requirements and governance on channel policies to maintain the partner relationship
  • Provide field and partner input and feedback to internal supplier functions (e.g. sales, product, marketing) on tools and programs 
  • Must be willing to travel (up to 50%)

Requirements:

  • Germany based (Remote)
  • 3-5 years of sales experience in Enterprise Application software. SaaS experience preferred.  Understanding of a services led partner model, - where the core value proposition for partners is delivering their own professional services. Not license transactions.  
  • Three years + of channel experience and, ideally, an existing network of software focused partners in the DACH region. Understanding of a hybrid go to market model.     
  • Demonstrated ability with partner recruitment and joint business planning. 
  • Demonstrated ability to drive cross-functional teaming
  • Fluent in German and English (additional European Languages are a plus)

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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