WinnCompanies at Island Palm Communities, Schofield Barracks is in search of a highly skilled and dynamic Change of Occupancy Maintenance (COM) Manager. The COM Manager will ensure the Change of Occupancy Maintenance (COMs) are completed in accordance with time, budget and quality expectations. This position will supervise the COM Coordinators and COM Technicians. This position will coordinate and oversee subcontracted COM work.
This is a full time position that offers an annual salary of $76,440.
Responsibilities
- Scope, scheduling and coordination of COM work (Internal and Contracted): Ensure scope and tasks required are identified for COM including accurate estimations of time and cost to complete repairs. Utilize the YARDI database to manage COM process.
- Quality Control Activities and Subcontractor verification: Perform Quality Control checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met.
- Oversee COM operations: Ensure the that all Winn Military Housing Services(WMHS), Lendlease and Military Partner policies, procedures, standards and reporting requirements are and effectively communicated to employees, adhered to and properly implemented and delivered accurately, timely. Communicate daily with Maintenance department managers (Service, Dispatch, Warehouse) to ensure appropriate goals and targets are met for COMs. Ensure consistent and accurate communication between maintenance department and community/leasing offices.
- Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages. Responsible for ensuring vacant houses are turned over in an expeditious manner in order to avoid the loss of any rental income.
- Personnel Management: Participate in hire, termination, performance management and progressive discipline in coordination with DOM and HR. Train, coach and mentor team members. Schedule and adjust technician’s daily work load. Assist in coordination of technician training, truck stock inventories, and employees
- Employee & Site Safety/Environmental: Participate in site safety and environmental programs, coordinating with regional Lendlease safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor and coach team members about safety and environmental requirements and standards.
- Reporting: Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Makes recommendations for solutions and ensures solutions are implemented by appropriate staff.
- May be responsible for duties of COM Coordinators, Other Department Managers, Resource Manager and Field Supervisors in their absence or as required.
Requirements
- High school diploma or GED equivalent.
- Minimum 3-5 years of previous work-related experience.
- Minimum 1-3 years of supervisory experience.
- Experience with computer systems, including web-based applications and some Microsoft Office applications including Outlook, Word, Excel, PowerPoint or Access.
- Ability to communicate clearly and effectively in writing with internal and external customers.
- Ability to comprehend and communicate complex verbal information in English to organizational staff, clients, families and external customers.
- Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Preferred Qualifications
- Associate's degree or vocational or technical training.
Note: This job is a civilian position and does not require military service (including commission and enlistment).
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Why Island Palm Communities?
Teamwork, innovation, and mutual respect. At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team’s passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities.
As part of WinnCompanies, we are a nationally recognized leader in property management and development with 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico. WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Our Benefits:
- Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
- 401(k) plan with a company match
- Various comprehensive Medical, Dental, & Vision plan options for you and your family
- Flexible Spending Account and Dependent Care Flexible Spending Account
- Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
- Tuition Reimbursement program and continuous training and development opportunities
- Wellness program (group challenges, seminars, gym membership reimbursement)
- Employee Assistance Program
- Employee Discount Programs
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families