Kinshasa, Democratic Republic of the Congo
Full-Time
- Develop and execute change management strategies to align with organizational goals.
- Work with cross-functional teams to ensure changes are implemented in a coordinated manner.
- Identifying potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
- Stakeholder communication pre and during change implementation
- Assess existing change management practices, identify gaps, and create a change management roadmap to improve the organization's change processes and support effective decision-making.
- Establish a new change management framework for the organization if none exists and develop a roadmap for implementing and integrating change management practices across all aspects of the organization's operations.
- Identifying resistance and performance gaps, and work to develop and implement corrective actions.
- Design and deliver training programs to ensure effective adoption of new systems and processes.
- Monitor the progress of change initiatives and evaluate their effectiveness.
- Stay up to date on industry trends and best practices in change management and apply them as appropriate to the organization’s change initiatives.
- Create training materials and provide training sessions for employees to adapt to the changes.
- Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes.
- Provide expertise in managing organizational transitions to ensure business continuity.
- Monitor, measure, report, and enhance change management practices throughout the organization to ensure continuous improvement and successful execution of change initiatives.
- Bachelor’s degree in Business Administration or a related field.
- ITIL4 Foundation Certificate is mandatory.
- Proven comprehensive training and certification in Change Management.
- Minimum 5 years of experience in change management or related fields, preferably with a top-tier consulting firm.
- Strong understanding of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
- Experience in leading or supporting organizational change initiatives, including large-scale transformations.
- Ability to read and interpret project plans, stakeholder analyses, and impact assessments.
- At least 3 years of experience in successfully overseeing and facilitating technical change initiatives, promoting a culture of knowledge sharing and adoption across the organization.
- Strong leadership, effective communication, problem-solving, coaching, and teamwork skills are essential for this role.
All your information will be kept confidential according to EEO guidelines.