Central Distribution Supervisor

About Nabis

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entire cannabis industry. By dedicating ourselves to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology. Our ultimate goal is to become the largest distributor of cannabis products in the world.

The Role
The Central Distribution Supervisor is responsible for overseeing productivity, monitoring and driving quality and ensuring smooth daily operations. Reporting to warehouse management, this supervisory role will be responsible for overseeing the team responsible for facilitating Central Distribution, a brand new service offering by Nabis. Operations Supervisors are able to adapt to various work settings based on daily requirements and are largely responsible for opening or closing duties as assigned. The ideal candidate must have the ability to communicate effectively at various levels, can leverage data in decision-making and process proposals, and is a natural leader.

Responsibilities: 

• Lead hourly team members to achieve daily operational and delivery goals through effective communication, feedback, coaching, and delegation.
• Proactively seek solutions to capacity-related bottlenecks and quality deficiencies by leveraging inputs from both internal and external partners.
• Support logistical tasks on an "as needed" basis including scheduling intake of brand deliveries, coordinating delivery schedules and mediating quality issues.
• Oversee creation and installation of custom QR labels for all received and stored products.
• Produce detailed, high-quality reporting of actual daily performance vs. goals.
• Provide excellent internal and external customer service, especially when communicating with brand partners and retailers.
• Assist in improving policies through routine communication with end users, operations management, and technical teams.
• Stay up-to-date on industry trends and regulatory changes, adapting procedures accordingly.

Qualifications: 

• Must be 21 years or older to work in the cannabis industry 
• Cannabis experience: 2+ years of experience
• Customer Service: 2+ years experience
• Last-mile distribution and logistics: 2+ years experience
• Associate degree OR 2 years relevant work experience 
• Outstanding communication and people skills
• Knowledge of manual and systematic warehouse movement
• Ability to lift 50 lbs., bend, stretch, and twist
• Ability to pass pre-employment background check
• Monday - Friday on-site work availability
• Ability to work occasional weekend shifts
• Clean driving record 

Qualifications: 

• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Collaborative problem-solving abilities
• Detail-oriented and highly analytical work habits
• Excellent time management skills
• Low-ego, adaptable, and high EQ
• Familiarity with routing-based software platforms
• Able to have disciplinary conversations with employees
• Familiarity with MS Office, Google Suite, and various business software (e.g., ERP, CRM)
• Strong customer service, verbal/written communication, and interpersonal skills
• Must be able to multitask, meet deadlines, and perform duties with a high degree of accuracy and attention to detail
• Embodiment of Nabis Core Values 

Nabis is an Equal Opportunity Employer 

Nabis seeks to create a diverse work environment because all teams are stronger and have different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate based on race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.