At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
As a CDD (Customer Due Diligence) Compliance Analyst, sitting in the first line of defence, you will play a critical role in ensuring that our payment services comply with regulatory requirements and internal policies. You will be responsible for conducting thorough due
diligence on new and existing clients, assessing potential risks, and ensuring that all processes align with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. This position requires a detail-oriented individual with strong analytical skills and a commitment to maintaining the integrity of our financial service
Your impact in this role:
- Customer Due Diligence: Perform comprehensive due diligence on new and existing clients, including identity verification, risk assessment, sanction/PEP screening, understanding of the business model and enhanced due diligence where applicable.
- Handling incoming onboarding queries in a proactive and solution-oriented manner.
- Document Review and Verification: Review and verify customer documentation, ensuring accuracy and completeness in accordance with company policies and regulatory standards.
- Reporting: Prepare and maintain detailed reports on due diligence findings, escalating any concerns or issues to the respective teams.
- Collaboration: Work closely with other Compliance units, Legal, Sales and Support teams to ensure seamless communication and alignment on CDD processes.
- Continuous Improvement: Stay updated on regulatory changes and industry best practices, contributing to the enhancement of CDD policies and procedures.
What would make you a great fit:
- Education: Bachelor’s degree in Finance, Business, Law, or a related field, or equivalent work experience.
- Experience: 2+ years of experience in a similar role within financial services, payment services, or banking
- Knowledge: Strong understanding of AML/CTF regulations, KYC principles, and risk assessment frameworks.
- Skills: Excellent analytical and problem-solving skills, with the ability to make informed decisions based on data and regulatory guidelines. Proficiency in using compliance and risk management tools.
- Communication: Excellent verbal and written communication skills, with the ability to present findings clearly and concisely in English and ideally a second european language.
- Attention to Detail: High level of accuracy and attention to detail, with the ability to handle sensitive information confidentially.
- Adaptability: Ability to work independently and as part of a team, with strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Nice to haves
- You are willing to understand the needs of our clients and are eager to learn about the online payment industry, the related regulations and the resulting underwriting processes.
- Willing to learn about emerging industries and business models, keeping up with constant changes in regulations.
What's in it for you?:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 10-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Meal vouchers- SiVale - MXN 2688.6 per month - Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers.
Insurance- Because better safe than sorry - we want our employees to benefit from various insurances including major and minor health insurance + life insurance and travel insurance.
Professional and personal development - We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role.We also offer you english classes!
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more
Our office is in a WeWork building nearby Angel de la Reforma, surrounded by mall shops and places where you can have a nice lunch. In the building you'll find space enough for meetings with your team, private spaces for confidential calls, a nice terrace, open coffee bar and other amenities.
As long as you can take good care of them, the offices are pet-friendly.
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
