Cash Collection Analyst
OVERVIEW:
In this function as Cash Collection Analyst you will be responsible for controlling Accounts receivable processes. Together with a highly motivated team, you are responsible for a timely and accurate follow up of our customer payments as well as following up with reminder process.
THE CHALLENGE:
- Partner with Finance functions, Sales, IT and other business stakeholders to ensure effective solutions to support collection processes ( raise potential bad debt customers, write offs )
- Take ownership on daily Reminder process, sending out dunning letters, handle reminder related customer and sales inquires
- Define and monitor the trends of KPIs (cash flow, monitor payments, aging)
- Develop and improve internal collection workflows especially reminder process
- Improve end-2-end customer journeys and overall customer satisfaction (customer complaint management ,dispute management, and root cause analysis, invoicing quality, streamlined dunning/collection process)
- Support the work with the collection agency and internal legal department
- Be accountable for the whole collection process and responsible for a customer centric interaction and communication with our clients, including payment methods and payment plans
- Perform operational and financial analyses, including KPIs
YOUR PROFILE
- You are flexible, structured, and able to work under pressure
- Previous experience in any Finance/ Accounting/ Controlling field, preferably in Accounts Receivable
- Very accurate and customer oriented attitude
- Reporting experience, advanced knowledge of MS Excel and any other reporting tool
- Good interpersonal skills that enable you to work well with other departments such as sales and client setup
- Experience working with Microsoft Dynamics 365 preferred, or knowledge of other ERP Systems, implementation experience
- Excellent command of written and spoken English, German, Spanish is considered as a plus
- Very good knowledge of MS-Office applications
OUR OFFER:
- International work environment,
- Highly motivated team
- Modern office in a nice city environment
- Conveniently accessible with public transport
- Opportunity for development
Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences
