The Business Account Management Solutions, ‘BAMS’ team is a cross-functional, client aligned organization comprised of Account Teams (including Affordable Lending who focus on our Mission work), Servicing Strategy, Market Engagement, Client and Consumer Resource Centers and Business Operations and Technology Support functions. We operate with a mission-minded focus and leverage our relationships with Single-Family lenders, servicers, vendors and other housing industry partners to achieve the company’s strategic objectives such as affordable housing, racial equity, and digital transformation, while complying with our regulatory requirements.
As a Customer and Partner Management Associate on the BAMS team, you will work with cutting-edge technology on diverse teams that foster innovation and collaboration. We offer an opportunity to receive on-the-job training, gain professional development, and build a wide network of peers, managers, and officers who are experts in their fields.
As part of this team, you will participate in a rotational program allowing you to gain experience working with a diverse cohort of peers. We offer up to 8 different functional areas including: Client Management, Mission Field work, Business Administration and Project Management, Process Improvement, Business Analysis, Data Analytics, Technology Integrations, Consumer Support and Market Engagement. Our early career program provides professional development with best-in-class teams and industry experts. Our program for campus hires builds foundational industry knowledge, understanding of Fannie Mae culture and core skill development while encouraging cross department connections and collaboration. Building your confidence and offering paths to transition into a permanent role.
THE IMPACT YOU WILL MAKE
The Customer and Partner Management Associate Program offers you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
ADDITIONAL DEVELOPMENT YOU’LL RECEIVE
At Fannie Mae, Associates have the opportunity to access the learning resources and employee network to start their career strong. Take advantage of the chance to deepen your industry knowledge, understand our culture, and learn from experts in various fields. During your first year at Fannie Mae, you can expect:
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Qualifications:
Preferred Qualifications:
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The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.
Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].
The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.
