Cafe Support

Location: Venice, CA
Reports to: Assistant General Manager
Department: Operations

The Lighthouse is an innovative campus for creators and their teams, with locations in Venice, CA, and Brooklyn, NY. We are a creative playground designed for creators to Learn, Make, and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy. At The Lighthouse, creators flow seamlessly from ideation to production to publication, surrounded by peers in a collaborative and inspiring environment.

About the role:

The Lighthouse is an innovative Campus for Creators and their teams, with locations in Venice, CA, and Brooklyn, NY. We are a creative playground designed for Creators to Learn, Make and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy. The Lighthouse offers a seamless flow from ideation to production to publish, surrounded by peers in a collaborative and inspiring environment.

Here’s what you’ll do day-to-day:

• Stock Replenishment: Regularly monitor inventory levels and restock products, including coffee beans, provisions, milk, china, glassware, napkins, and other supplies as needed.
• Space Maintenance: Maintenance of café area ensuring a clean, organized, and inviting area for members and their guests.  This may includes cleaning tables, chairs, countertops, shelves, and restrooms throughout the day.
• Back of House: Ensure that shelves, refrigerators, and storage areas are well-organized and stocked, making it easy for the team to access necessary supplies.
• Back of House: Communicate inventory needs with the Assistant General Manager on cadence set my campus leadership. 
• Waste Management: Regularly empty and clean coffee machines, empty trash bins and recycling containers, ensuring the space remains clean and clutter-free.
• Customer Service Support: Assist customers with locating products or supplies (e.g., grab-and-go items) and support moments of surprise and delight Prepare and serve a variety of espresso-based drinks, drip coffee, specialty salads, sandwiches, and provisions to members with exceptional service.

Here's what we're lookingfor:

• Previous previous busser or maintenance experience at a cafe or restaurant  is a plus.  We may be able to train in some cases for the right candidate. 
• Ability to work in a fast paced environment while maintaining a proactive. 
• Remarkable customer service skills and attention to detail. 
• Physical ability to stand for extended periods of time 
• Strong and efficient communication skills.

Physical Requirements/Work Conditions:

• Ability to lift up to 30 lbs 
• Frequent bending, squatting, climbing, and standing for extended periods.
• Will require daytime, evening, and weekend availability. 
• Exposure to varying temperatures and outdoor conditions.

The anticipated rate of pay for this position is $20.00 an hour

The Perks:

• Competitive salary
• Opportunities for professional development
• Discounted food and beverage in cafe 
• Medical, Dental, and eye care options available
• 401k

Our values:

At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 

The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.