A Cabin Crew Manager plays a crucial role in ensuring the smooth operation of flights and the safety and satisfaction of passengers.
Here are some key responsibilities and requirements for this position:
- Recruit, train, and supervise cabin crew members
- Develop and implement policies and procedures for cabin crew operations
- Ensure compliance with all regulatory requirements and company standards
- Monitor and evaluate crew performance, providing feedback and support
- Conduct regular audits and inspections of cabin crew activities
- Manage the crew roster to optimize efficiency and coverage
- Coordinate with other departments to ensure seamless operations
- Address and resolve issues related to cabin crew
- Handle emergency situations and provide guidance to crew members
- Maintain accurate records and documentation related to cabin crew activities
- Promote a culture of continuous improvement and excellence
