Business Program Manager

This exciting role sits in the Finance and Enterprise Services Program Management Office (PMO), delivering effective and efficient programs and services The strategic portfolio includes enterprise-wide transformation programs focused on achieving financial and operational metrics.

The role will report to the Director of M&A Integration & PMO, The ideal candidate is an energetic team player who understands how to effectively drive results in a fast-paced and rapidly growing company. This candidate must also have an interest in innovating to solve business problems creatively and a willingness to immediately manage key challenges. We are looking for a strategic, seasoned Business Program Manager to join our Project Management (PMO) Team. This team provides portfolio, program and project management excellence to prioritize, plan, and execute across cross-functional business programs (non-product related)

The ideal candidate will have a sharp business mind and proven ability to strategize and implement enterprise-level program initiatives. As a natural leader, this person is strategic, energetic, organized, thoughtful, analytical , comfortable with ambiguity and a quick study. This role is not an IT PMO role and requires partnership with business functions and ability to drive complex cross-functional business initiatives.

Roles & Responsibilities:

• Partner with cross-functional business functions across all Intuitive business units and technical PMOs to deliver program goals from inception to closure
• Drive the execution of programs managing strategies, goals, milestones, budget and timelines.
• Develop and maintain cross-functional project and program plans, charters, RAID logs, workstream and overall status dashboards and other project assets
• Documents and distribute meetings recaps including key takeaways, risks, actions, issues, recommendations along with owners and due dates
• Partner with IT and Enterprise Analytics PM on programs that have IT applications, data and infrastructure components
• Drive Change Management – program-based strategy and approach, stakeholder analysis, communication plans, training material and end user training, solution adoption
• Develop budgets and monitor actuals to budgets
• Identify and track success metrics by function
• Ensure compliance to internal business and quality system requirements and to external regulatory standards
• Organize and manage workstream, PMO core team and executive steering committee meetings
• Provide clear communication to the organization on project status, critical path, as well as potential areas of risk
• Drive resolution of constraints, conflicts and other challenges that could impact timely and successful execution of projects
• Create, manage project plan, and assign tasks to team members.
• Track and manage project budget
• Ensure effective communication methods/mediums
• Manage coordination of the working groups engaged in project work
• Record, manage project issues and escalate when necessary, ensuring resolution on a timely basis.
• Monitor project progress and performance
• Set up and manage overall program and workstream cadence. Lead and facilitate Steering Committee meetings with executives
• Work with project owners to ensure business needs are met
• Act as Test/Validation Manager, Training Manager, Cutover Manager, OCM manager, Hypecare Lead and Project Coordinator except where the size of the project justifies a separate resource for one or more of these roles.
• Manage (including ensuring the quality of) project deliverables in line with the project plan
• Use Smartsheets, Box, MS Excel and MS PowerPoint to develop and maintain all project assets

Skills, Experience, Education, & Training:

• Ability to structure the problem statement and drive resolution amongst cross-functional groups
• Demonstrated ability to distill information into key takeaways, set actionable goals and drive execution Ability to handle ambiguity effectively and oversee multiple projects at once
• Quick study - ability to understand business models and processes quickly
• Adept at identifying, tracking, and managing cross-functional dependencies
• Exceptional experience and toolkit of standard project management tools such as charters, project plans, dependency matrix, RAID Logs, status reports, etc.
• Exceptional influencing and persuasion skills
• Comfortable working across multiple time zones with global teams
• Exceptional oral and written communication and presentation skills to motivate and shepherd diverse teams towards to meet program goals
• Minimum 10+ years of project or program management experience is required
• Thoughtful and well organized
• Proven ability to lead, influence and work well at all levels of an organization and in a cross functional team environment
• Medical device experience and PMP is a plus
• Proven ability to implement and use Smartsheets project assets and dashboards preferred
• Minimum BS or equivalent work experience

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.