Allegro Smart! was established in 2018 and is now one of the biggest and highest rated by customers loyalty programme in Poland and Europe. It is simply one of the most exciting projects in the history of Allegro.
Allegro Smart! delivers unparalleled customer experience providing unlimited free deliveries, free returns and many other benefits to millions of customers. And that’s only the beginning! We’re ahead of a period of intense development and innovations, to make the programme even more attractive to our customers and to gain new ones, both in Poland, as well as in the new markets, in which we are now expanding to.
We’re currently looking for a Business Product Manager who will join our team and co-create Allegro Smart! in the Central European market.
What does this role involve:
- You will be responsible for defining and implementing Product Value Proposition for each market - at the launch stage and post luanch
- You will manage and initiate Allegro Smart! initiatives in the Central European market focused on: acquisition,building customer loyalty and engagement as well as retention and anti churn activities
- You will build the roadmap for growth of the specific area within Allegro Smart!, together with the key stakeholders and align with Smart! roadmap with PL Roadmap
- You will be responsible for managing KPIs for each market
- You will build recommendations that are data-based and analyzed from all key perspectives (customer, merchant and Allegro)
- You will be coordinating the implementation of particular activities focused on the Central European market within project team (Technology, Marketing, Commerce, Delivery Experience, Legal, CX and other internal partners)
- You will work closely with Research and UX department to define needs required to deliver key product functionalities for Central Europe markets
- You will be a key International Smart! Team member managing product expansion in Central Europe
This job is for you, if:
- You have at least 4-5 years of experience in project/product management within area of e-commerce, technology, retail/FMCG or similar
- You have experience in working with C-Level - presentations, recommendations etc
- You are data-driven person with strong analytical skills and you can draw conclusions and insights based on KPIs
- You have fluency in analyzing P&L accounts and can recommend corrective actions based on financial results
- You have an ambition to test and pilot innovative solutions and ideas
- You are driven by performance and delivering results
- You have experience in product/brand management (experience in launching new product will be your added value)
- You are proactive, communicative and collaborative
- You have higher education (preferably in business areas)
- You are fluent and precise in communication in English
- As an advantage: You have experience in international cross-functional teams in fast changing and demanding environment
What we offer:
- A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
- A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
- English classes that we pay for related to the specific nature of your job
- Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise
- Team tourism, training budget and an internal educational platform, MindUp (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues)
