NielsenIQ is hiring a

Business Process Architect

Chennai, India
Full-Time

Purpose of the job:

You will be a single point of contact for any new major product launch and ensure the operations team have all the resources (knowledge, documentation, technical support and other) to successfully implement the new product and the new launches meet the defined operational success criteria (time, cost, quality).

You will manage all aspects of assigned strategic projects including scope, time, progress, quality, goal implementation, communications, and cost/budget management where specified, following the Nielsen project lifecycle definitions and processes

Provide a focal point for communications and decisions regarding  the assigned set of projects

Act as subject matter expert regarding the introduction of new products to European operations to internal stakeholders

Accountabilities:

Key accountabilities (this area is not a detailed description of activities on the job):
In this role, you will be accountable for introducing new global products to operations like Connected System and ensuring their BAU readiness. This role is a single-contributor role, however, you will lead the operational project team with dedicated resources to it. 

 

In this role you will:

  • liaise with global/ regional product leadership, technology, enablement and commercial teams to ensure everything is ready for a product launch
  • be accountable for reaching operational readiness of a new product according to the project plan
  • Ensure the product design meets BAU readiness criteria and risks and unknown have been mitigated 
  • Own the operational project plan, report on the progress and deviations
  • Be accountable for the project handover to BAU/ Continuous improvement teams after completing the pilots
  • Capture the lessons learnt and improvement opportunities
  • Lead the capacity and resource planning discussions, track resources spent on the product related projects
  • Own and constantly improve on operational readiness checklist ensuring new products launch in Europe meet the internal and external success criteria
  • Agree wit geography leaders on support of country SMEs and execution team
  • Manage all project documentation including SOPs, process maps, issue logs according to best practices and internal standards
  • Coordinate the work on Innovation resources (BPAs, SMEs) for the design and testing stage of the project

Work experience:
Experience in product/ commercial RMS role

- Project management experience – including the use of project reporting tools

- Prior RMS operations experience will be an asset 

- Prior experience in business process improvement will be an asset

Education:
Bachelor’s degree (Master’s preferred)

Requirements:
Common business language knowledge (English): speaking and writing with fluency

- Excellent communication skills

- Excellent stakeholder engagement skills, ability to communicate across different organizational layers

- Previous experience in project management with proven record of delivering results on time, on budget and to scope

- Familiarity with industry standard project management best practices and general project management life cycle and processes

-  Attention to detail, inquisitive mindset

- Operating with continuous improvement mindset (as to costs, lead time, value, automation level)

- Ability to lead change

- In depth understanding of Nielsen products and operations (desirable)

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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