Marcus & Millichap is hiring a

Business Operations Manager

Houston, United States
Full-Time
Marcus & Millichap is the nation's largest commercial investment real estate brokerage firm with over 80 offices and closes more commercial real estate transactions annually than any other firm in the nation.

This role is a full-time, in-office position working with Institutional Property Advisors, a division of Marcus & Millichap in the Houston office. This candidate will manage and coordinate with the Houston back office and serve as the point of contact for other business functions such as Marketing, Client Events, MMCC, Finance, Regional Management, Title, etc. The individual will evaluate and improve processes and establish best practices to sustain a top producing multifamily investment business. The ideal candidate will have superb written, organizational and communication skills, give 100% commitment to helping create a dynamic team environment, have strong attention to detail, be a self-motivator/proactive, problem solver and a quick learner.

Responsibilities:

  • Manage team members’ pipelines as they work on business development, collaborating with multiple back-office staff throughout the division to ensure proper recording and compliance.
  • Commercial Real Estate Transaction Management for the team to ensure accuracy, efficiency, execution, and compliance with regulatory requirements.
  • Execution of senior team leader initiatives and business planning.
  • Host & prep stakeholder meetings and tours, etc.
  • Executes contracts, market data analysis, and property presentations for external stakeholders.
  • Manages day-to-day team operations; such as but not limited to maintains budgets and expenses, implement process corrections to optimize efficiency, streamline workflow and enhance overall operational effectiveness.
  • Manage marketing strategies for each deal and the production of marketing materials.
  • Create an agenda and conduct pipeline meetings for the team.
  • Manage timeline with back-office team – Proposal/Investment book creation, underwriting/financial model updates, sale and rent comps, etc.
  • Provides a ‘concierge level’ of service to Agents and clients.
  • Coordinating with team members to foster exchange of ideas and provide cross-team learning opportunities.
  • Identify and resolve any issues or challenges that may arise during the transaction process.
  • Directs team events throughout the year (planning and execution of).
  • Other duties as assigned. 

Skills and Qualifications

  • Required Previous Commercial Real Estate Experience.
  • Bachelor’s degree in business, real estate, or related field.
  • Understanding of & commitment to serving internal and external clients.
  • Proficient use of Microsoft Word, Power Point, Excel, Adobe Acrobat and other relevant software and a familiarity with spreadsheet formulas.
  • Proven ability to work effectively in a team environment with associates. Capability of effective planning and priority setting.
  • Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy in handling documents.

Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.  

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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