Business Manager

Narvar is growing! We are looking for a high-energy, execution-oriented Business Manager to join the Office of the CEO team. 

About the team

The Office of the CEO is a newly created and highly cross functional group focused on driving operational efficiencies across critical go-to-market and operational teams within the organization. This team works directly with the CEO and executive staff to design systems that support growth, rapid evolution, and the commitment to our company culture and obsession for creators, consumers, and shareholders.

What you’ll do

As a Business Manager at Narvar, you will play a pivotal role in driving data-driven decision-making processes, optimizing operational efficiency, and enhancing customer experiences. You will work closely with cross-functional teams in India to analyze workflows, identify gaps and opportunities in existing processes, and execute critical projects that improve efficiency, drive strategic initiatives and business growth.

Who you are

• A leader. You enjoy leading projects, collaborating with cross functional teams and winning together. You possess a positive, can-do attitude and lead by example every day.
• Outcome driver.  You understand and have employed agile and project management best practices to deliver programs and initiatives that contribute to company growth and measurable process improvements.
• Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track.
• Ambitious. You are eager to make an impact at Narvar. You thrive in a fast-moving environment and working with passionate sales teams, are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
• A team player. This role is highly collaborative. Sometimes you’re driving the bus, sometimes someone else is. You are able to work with a range of disciplines and teams to execute on your work.

Minimum requirements

• 3 - 5 years of experience in consulting, business analysis, or business operations roles.
• BA/BS degree required
• Ability to identify and implement opportunities for business process improvement.
• Ability to document and apply business requirement guidelines to team projects.
• Proficiency in cross-team and client collaboration.
• The ability to handle multiple projects in a fast-paced environment.
• Effective communication and leadership skills.
• Excellent problem-solving and analytical skills
• Bachelor’s degree in business, accounting, IT or any related field.
• Proven training in Business Process Modeling
• MBA preferred
• Retail and ecommerce consulting experience is a big plus

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1400+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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