- Manage a team of KYC and recovery agents
- Ensure timely KYC for requested stores/ supermarkets/restaurants/hotels and cafeterias.
- Digitize the KYC documentation.
- Conduct quantitative and qualitative assessment of customer’s business to ascertain credit worthiness.
- Institute recovery calls to ensure customers pay on time and conduct recovery in case of default.
- Submit daily, weekly, and monthly MIS and activity reports
- Design and implement incentive structures.
- Design and implement SOPS
- Liaise with functional teams to ensure smooth operations.
- Good Knowledge of Microsoft office (Ms.Excel, Ms. Word, outlook etc) and Google sheet.
- Must have an android phone.
- Experience in FMCG, Microfinance/Lending/Recovery is a must.
Open to travel as per job requirement
You will be part of a:
culturally diverse team
aesthetically cool work environment
generally happy workforce
Salary and Benefits:
competitive salary
HMO, 13th month salary etc