Business Intelligence Manager

Want to be at the forefront of a ground-breaking industry that is just now being legalized in new markets across the United States? Want a career that recognizes all your efforts with high exposure and great learning potential? Be part of an innovative and exciting company in the regulated online Casino and Sports Betting market! We are located in downtown Chicago and looking for the best and brightest talent to assist with our casinos and sportsbooks domestically and internationally.

As the Business Intelligence Manager, you will be responsible for assisting in all aspects of daily operations with an emphasis on analytics and reporting. You will manage a team of analysts and assist in reporting, analysis, and forecasting across all aspects of the business including finance, fraud, CRM Management, VIP management, and more.

This position works closely with internal and external stake holders. You will report to, and work closely with, the Director of Business Intelligence, and other subject matter experts. You will manage a team of analysts and help scale the department. Our company has a long-term focus and goal to be a leading iGaming operator in the Americas; and we are looking for the right candidate to grow with us and help us achieve this goal.

Who are you?

• You have an entrepreneurial spirit and the ability to perform efficiently in a fast-paced environment that requires balancing many tasks simultaneously. You can keep tasks organized and prioritize accordingly.
• You are practical. You are versatile. You take initiative and get things done.
• You are motivated by making a positive impact on the business. You enjoy finding the right balance.
• You like using data to measure or validate operational decisions and model promotions to determine odds and likelihoods of players achieving a positive ROI
• You are an enthusiastic collaborator who is honest and transparent in all interactions and actions.
• You have strong integrity and demonstrate ethical behavior at all times.
• You are a leader and are able to assist your team where need be.
• You are organized. You can manage multiple tasks at a given time, and you can utilize previous findings and reports to reiterate for new analysis needs.

Duties and Responsibilities:

• Develop and maintain a reporting infrastructure. Understand that reporting needs are different for each product, jurisdiction, and team
• Analyze and suggest strategies for marketing, CRM, operations, VIP team, and the overall business
• Provide analytics based on segmentations. Apply predictive models to segmentations and give insights to key stake holders
• Constantly measure KPIs and work with the Marketing and Operations teams to optimize in an efficient and tactical manner
• Analyze ROI of internal and external efforts. Provide immediate reporting to enable quick decisions to increase profitability and effectiveness
• Create visualizations and dashboards to report real time metrics
• Work closely with the Engineering team to ensure proper data architecture
• Manage a BI and analytics team. Ensure data accuracy and instill analytical best practices
• Deliver and present information on an ongoing basis, both ad hoc and per request
• Act as a mentor to analysts and provide knowledge on data analysis efficiencies

Job Requirements:

• BA in Engineering, Mathematics, Statistics, Data Science or related field
• 1–2 years leadership experience in casino or sportsbook verticals
• 3 years experience in gaming, financial and/or operational analysis required
• Ability to think and work independently while supporting multiple areas and projects simultaneously
• Excellent oral and written communication skills
• Excellent organization and planning skills
• Strong data programing, analytical, and problem-solving skills
• Expert ability with relational database, SQL knowledge required
• Experience with data modeling, data science, statistical analysis, and predictive algorithms
• Strong proficiency in various computer programs including Microsoft Office (Excel, Powerpoint, etc.), with expert understanding of Excel
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing
• Ability to travel
• Constant sitting, use of computer/keyboarding; frequent walking, standing; some kneeling, twisting bending and lifting.
• Spanish speaking is not required but a plus