Develops and sustain long-lasting relationships with customers.
Identify key i
Duties and Responsibilities:
- Develop growth strategies focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Contacting potential clients to establish rapport and arrange meetings to upsell company products
- Planning and overseeing new marketing initiatives
- Developing quotes and proposals for clients
- Monitoring customer satisfaction with existing clients to ensure service delivery.
- Responsible for searching for bids and the full cycle of the acquired projects
- Leads solution development efforts that best address end-user needs.
- Provide product and sales training to clients.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Informing management of possible product improvements and changes to ensure that company products meet current market needs
- Drive adoption of company programs among assigned partners.
- To constantly develop new strategies to increase sales e.g identify markets to target with advertising and promotional efforts or determine how to best set the company apart from its competitors
- Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers and encourage purchases.
- Conduct extensive online research, at all times understanding marketing and sales strategies from all major ecommerce retailers
- Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information
- Establishes productive, professional relationships with key personnel in assigned partner accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
- Liaise with technical support team members regarding customer requests or technical questions from customers
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Inform management of possible product improvements and changes to ensure that company products meet current market needs
- Attend trade exhibitions and industry events to learn about cutting-edge products and sales
Bachelor degree from a reputable higher institution
5 years of relevant work experience
Proven experience working as a business development officer or similar role
Highly motivated and target driven
Established relation with integrators/installers is an advantage
Self-starter with ability to work independently and in a team
The ability to travel as may be required
The ability to work in a fast-paced environment
Excellent analytical and problem-solving
Exceptional negotiation and decision-making skills
Excellent time management skills & presentation skills.
Excellent oral & written skills interpersonal skills
Excellent customer service skills
Proficient in Microsoft Office application
Prior Experience in a Tech Space is Highly Considered
Knowledge of Partnership Deals
Strong business acumen
Preferable Male for gender balance
Remuneration
Competitive
Travel Allowance
Commission based
