Business Development Manager, SMB (New Business)

Our Journey ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers. Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop. Your Adventure Ahead
  • This is a role with our latest product: ShopBack Pay - a new initiative that helps customer earns Cashback in the offline/online world.
  • To execute the company’s plan in acquiring SMB merchant partners
  • Strong SMB merchant connections in the F&B industry is a plus
  • Stay updated on industry trends, competitor activities, and market dynamics to identify new opportunities and stay ahead
  • Collaborate with cross-functional teams (for eg. ops team, account management team and marketing team) to ensure alignment and successful implementation of ShopBack Pay initiatives
  • Provide feedback to help improve and streamline sales cycle with optimised operational process
  • Provide ongoing support to merchant partners, understanding their expectations and optimizing their experience with ShopBack Pay
  • Essentials to Succeed
  • Bachelor’s degree in Business Administration, Marketing, or a related field
  • Minimum 3 years of Business Development / Account management experience, preferably within the technology or e-commerce sector
  • Strong presentation skills and the ability to articulate complex concepts in a clear and compelling manner
  • Strong interpersonal skills coupled with good analytical capabilities
  • A self-starter and motivated individual with a can't-is-not-an-option attitude. A problem-solver who is not discouraged by failure or mistakes
  • Ability to thrive in a fast-paced environment, juggling multiple tasks while maintaining a high level of accuracy
  • Hungry and driven to be part of the process of building a successful business in a startup environment
  • Passionate about being part of an exciting new team that wants to make a meaningful impact in the region
  • Determination to excel in one of the fastest growing start-up
  • ShopBackers' DNA
    Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
    Hunger - We value hard work, and having relentless drive.
    Speed - We move fast and have a bias for action, all to deliver maximum impact.
    Impact - We focus on results, always aiming for the best possible outcomes and timelines.
    Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

    Exclusively for ShopBackers
    Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
    Be part of a winning team on a journey to global scale.
    Competitive compensation based on your performance.
    Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
    Work-From-Anywhere benefit to enable you to thrive personally and professionally.

    ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

    Build a career with us! ShopBack is hiring in all our markets and across all functions. Find jobs in Tech, (Product, Engineering, Data, Design), Commercial (Sales, Marketing, Operations) and Management roles here!

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