Our Journey
ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.
Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.
Your Adventure Ahead
To be part of ShopBack’s Merchant team in driving our business development efforts in selected strategic categories
Evaluate, negotiate, and acquire or manage key merchant partners that would support the company’s business plan and goals
Achieve agreed upon business success metrics within schedule with best efforts
Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners
Develop ideas for merchant campaigns, managing campaigns process and execution
Research and prospect new business partners and market opportunities.
Collaborate with cross-functional teams to decide go-to-market strategy and execution plans to reach company goals
Essentials to Succeed
At least 3 years of experience in Account Management, Business Development or Partnership
Having an eCommerce background is an advantage
Good stakeholder management skills to achieve outstanding results
Strong understanding of the eCommerce landscape and consumer trends in Hong Kong
Excellent communication & negotiation skills, comfortable with middle and senior-level negotiations
Always be looking for new ways to develop, grow and broaden relationships with merchants
Able to think out of the box in conceptualizing ideas for merchant acquisition and management; creativity and logical thinking would be key
Ability to derive and convey actionable insights from research and data
Self-motivated and driven to excel
Enthusiastic and effective problem solver
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
