CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.
Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.
Role Description
We are seeking an experienced and dynamic Business Development Manager to join our team, focusing on Mobile Number Portability (MNP) and HLR (Home Location Register) services. As a Business Development Manager, you will be responsible for driving business growth and expanding our MNP and HLR service offerings. Your primary objective will be to identify and develop strategic partnerships, cultivate relationships with clients in the voice industry, call centers, and other clients who utilize these services, and drive revenue growth. This role requires a deep understanding of the telecommunications industry, MNP and HLR services, and a proven track record in business development.
Responsibilities
- Develop and execute a comprehensive business development strategy to drive growth and increase market share in the MNP and HLR services sector, with a focus on voice companies, call centers, and other relevant clients.
- Identify and target potential clients in the voice industry, call centers, and other segments, to establish partnerships and generate new business opportunities for MNP and HLR services.
- Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape to inform business development strategies targeting the voice industry and call centers.
- Build and maintain strong relationships with key decision-makers and stakeholders in the voice industry, call centers, and other relevant segments.
- Lead negotiations, contract discussions, and agreement closures with clients, ensuring the terms and conditions are favorable and aligned with company objectives.
- Collaborate with cross-functional teams including product management, marketing, and technical teams to develop customized MNP and HLR solutions that meet the unique requirements of voice companies, call centers, and other clients.
- Stay updated on industry regulations, standards, and technological advancements related to MNP and HLR services to effectively position our offerings and maintain a competitive edge.
- Attend industry conferences, trade shows, and networking events targeting the voice industry, call centers, and other relevant segments to promote our services, build brand awareness, and generate leads.
- Monitor and report on key performance indicators (KPIs), sales activities, and business development progress to senior management.
- Provide market feedback, customer insights, and competitive intelligence to internal stakeholders to inform product development and strategic decision-making.
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field. A master's degree is a plus.
- Proven track record in business development, specifically in the telecommunications industry and MNP and HLR services.
- In-depth knowledge of Mobile Number Portability (MNP), Home Location Register (HLR), and related services is a must, including industry trends, regulations, and technical aspects.
- Strong network of contacts and relationships with key players in the voice industry, call centers, and other relevant segments.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently, take initiative, and drive results in a fast-paced, dynamic environment.
- Analytical mindset with the ability to gather and interpret market data to inform business strategies.
- Proficiency in using CRM software and other sales and business development tools.
- Strong business acumen and strategic thinking skills.
- Willingness to travel as required to meet with clients and attend industry events.
- If you are a motivated and results-oriented professional with a passion for business development in the telecommunications industry, specifically targeting voice companies, call centers, and other clients utilizing MNP and HLR services, we encourage you to apply for this exciting opportunity.
