To generate profitable new business in line with the overall Vietnam strategy
To develop opportunities to increase revenue generation with existing customers
To ensure a planned approach to customer management; protecting existing revenue, relationship building and customer retention.
To sell the company’s services and products to ensure the achievement of targets, Key Performance Indicators (KPI’s) and overall business objectives.
To generate prospects, follow up leads, attend sales meetings, develop quotations and convert quotes into new business.
To undertake price reviews and annual renegotiation of commercial agreements.
To produce ad hoc reports for the Board of Director as required.
To ensure that the Customer Relationship Management (CRM) system and any other systems utilised by the company are maintained with up to date information.
To represent Eurofins at customer meetings and to prepare quotations and proposals and to follow up on these quotations.
To work closely with operations and General Manager to ensure that pricing achieves profit expectations and contractual obligations can be met.
Input on reporting, forecasting, planning and market intelligence plus new business initiatives.
To provide marketing information to the management team on competitor’s activity and new business opportunities.
To input into the development of the company's sales and marketing strategies, in identifying market sectors, new business opportunities and threats to the business.
To work closely with the Marketing Team on developing marketing initiatives to generate new business.
To maintain contact with existing customers to ensure satisfaction with Eurofins’ services.
To draw to the attention of the Directors and Managers cases of dissatisfaction for remedial action ensuring that such cases are followed through to a satisfactory conclusion.
To undertake such other duties as may be commensurate with the post.
Relevant industry experience, including testing and analysis.
General understanding of relevant quality and technical standards (e.g. ISO 17025).
Excellent business and industry acumen.
Able to present complex information face to face.
Tenacious and target driven.
Executive level presence and influence.
Excellent presentation, communication (written and verbal), and interpersonal skills.
Strong organisational, multi-tasking and time management skills.
Committed to customer care.
Adaptable and able to sell into diverse customer base.
Experience of working in the food and feed testing environment.
Proven experience in working to and exceeding targets .
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