Business Development Manager - (based in Osaka)

***Native-level fluency in Japanese and professional working-level English are required***

Get to Know our Team: 

The Agoda B2B team is a brand-new department within Agoda focusing on improving Agoda’s supply quality and inventory. As our accommodation partners are a key to our success, we work hard to ensure their success. We serve as consultants and thought partners, offering strategic advice on how best to excel on Agoda’s commercial platforms through innovative solutions. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives and strive in ensuring the best value for our partners, our customers, and Agoda. 

The Opportunity: 

As a Business Development Manager, you will support the expansion of Agoda’s network of hotel partnerships and accommodation inventory supply by building, establishing, and maintaining account relationships. The Business Development Manager leverages their experience in procurement, e-commerce, revenue management, and the hotel/travel/hospitality industry, in general, to manage Agoda’s hotel market and market partnership-related functions. 

In this Role, you’ll get to: 

• Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market 

• Introduce and explain the strategic benefits of the new department 

• Grow bookings, revenues and gross profit in assigned portfolio 

• Suggest business solutions, based on data, to maximize Agoda’s accommodation availability, content competitiveness and business growth for hotel partners 

• Evaluate existing partnerships and determine actions to optimize performance 

• Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions. 

• Formulate project ideas, determine where opportunity exists and implement new approaches. 

• Work in a data-driven environment 

• Research and troubleshoot rate and availability issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc. 

• Use out-of-the-box thinking to develop and implement solutions to unique challenges  

• Prepare presentations and materials 

• Manage regular weekly/monthly supplier and internal reports 

What you’ll need to succeed: 

• Bachelor’s degree or equivalent in any relevant field. 

• Native-level fluency in Japanese and professional working-level English are required. 

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. 

• Strong interpersonal skills and ability to influence external/internal stakeholders. 

• Driven and “go-getter” attitude in acquiring, mentoring, and building long-term customer relationships. 

• Ability to creatively “think on the fly” when negotiating with hotel partners. 

• A team player with a professional “get it done” attitude and work ethic. 

• Strong prioritization and planning skills; must be comfortable making trade-offs vs. trying to get it all done. 

• Strong strategic and data analysis skills. 

• Curiosity and an experimentation mindset. 

• Solutions-oriented. 

• Comfortable in a two-way feedback culture. 

• Adapts well to and is energized by change 

Preferred Qualifications 

• B2B and wholesale markets experience preferred 

• 3 years’ experience in hotel or travel industry, especially OTA channels preferred, but not necessary