200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers’ growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.
Here at Bollore Logistics, our people’s actions are guided by our core values – Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it’s the people who brought us to where we are right now, and it’ll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.
About the role:
To obtain new business in the Aerospace sector at a profitable level, ensuring that you meet and exceed your budgeted targets as set by the Commercial Director.
What you will be doing:
- Sales & development
- New business
- Obtain new business at a profitable level
- Prompt & efficient response to both existing & new client requests
- Targets
- Ensure sales targets are met & exceeded on a monthly basis
- Quoting & tenders
- Ensure all client & prospect requests either locally or overseas are answered within the time lines given
- Calls
- A minimum of 20 legitimate calls per month
- Relationships
- Continuous engagement with clients in order to understand new opportunities for Bollore Logistics & develop these opportunities to benefit the development of Bollore Logistics
- Assist with resolution of Customer issues
- Operations & Customer Service
- Customer Service
- Liaise with Customer Service & Operations to ensure customer profiles are set up & updated correctly
- Operations
- Updating of CONCERTO (CRM) from sales calls on a weekly basis
- Credit Applications
- Ensure all new business complete credit applications, & follow up on the process of approval with the accounts department
- Accounts Receivable
- Assist accounting staff when required to resolve any financial disputes with your customers
- Suppliers
- In conjunction with our Procurement Management, develop strong relationships with contractors and subcontractors in order to deliver high quality services to Clients.
- Negotiating with shipping / airlines / carriers and other forwarders
- Overseas Offices & Agents
- Liaise with overseas offices to obtain best possible rates and services from these offices.
- Generate sales leads for the overseas network.
- Daily Thinking
- Adhere and work within the companies ‘Daily Thinking’ structure of Innovation, Operational Excellence, Flexibility, reactivity and Client Satisfaction
- Reporting
- Weekly reports/dashboards
- Ensure data input is added into CONCERTO on a regular weekly basis so that activity is visible
- Budget
- Assist the Branch Manager(s) & Commercial Director with preparation of the yearly Sales budget.
- Miscellaneous
- Ensure that the Company Policies and Procedures when undertaking your duties are followed at all times.
- Reporting any complaints or problems raised by Customers, overseas offices/agents to Management
- The promotion and development of all facets of Bollore Logistics services
- Import, Export and Value Added Services.
- Work closely with all staff to ensure that the Company standards are being met.
- Ensure that the duties undertaken are up to date on a daily basis.
- Undertaking from time to time other operational and management tasks as specified by management
- Any other tasks as requested by management from time to time
Requirements
The successful candidate:
Essential:
- Minimum three years of Commercial Management or related experience
- Sound knowledge of all facets of freight forwarding
- Ability to gain new business and develop existing business
- Commitment to customer service and quality improvement
Desirable:
- Excellent interpersonal, communication and strategic skills
- Excellent people skills & ability to achieve objectives
- Basic financial knowledge – profitability and margins
- Ability to prioritise & excellent computer skills
- Sound conflict resolution skills & ability to think laterally and find quick & effective solutions to problems
