The Hearings Business Development Team is responsible for new business and nurturing existing client relationships. The team will typically be the first port of call for new Hearings instructions and will liaise with clients from the initial enquiry until the point of signature, after which the case is handed over to the operational teams. Client meetings and software demonstrations are a key part of the team’s day-to-day activity.
What you'll be doing
- Liaising with clients to educate them on the advantages of using our Hearings solution and the value proposition.
- Responding to inbound enquiries and converting leads to opportunities using a consultative approach.
- Responsibility of your own account list, actively nurturing client relationships and helping to drive customer success and account management initiatives.
- Regular client contact over the telephone, email and in person.
- Delivering engaging demos of the Opus 2 Hearings solution to legal teams and counsel, demonstrating a detailed understanding of our technology and its applicability to our clients and their use cases.
- Preparing tailored fee proposals reflecting client requirements.
- Facilitating feedback meetings to understand client experience.
- Working closely with existing members of the Hearings Business Development team, sharing knowledge and ideas to drive the achievement of our goals.
- Liaising effectively with the Client Services, Solution Operations, Technical Delivery and Marketing teams.
- Effective pipeline management, maintaining up-to-date Salesforce records.
Requirements
What we're looking for in you
- Excellent written and confident verbal communication skills.
- Strong attention to detail.
- Willing to learn and get stuck in, with a proactive and enthusiastic approach.
- Customer focussed, interest in our clients and our role in the legal sector.
- Ability to juggle tasks under pressure and manage your time effectively.
- Proficiency in Microsoft Office applications.
- Collaborative team player with a flexible attitude.
- Previous experience in a client facing or professional services role, within the legal sector is desirable but not essential.
Hours
- 9:00- 17:30 Monday to Friday. Flexibility to work additional hours on occasion to meet client/business needs.
Benefits
Working at Opus 2
Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.
Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:
- Contributory pension plan.
- 26 days annual holidays, flexible working, and length of service entitlement.
- Health Insurance.
- Loyalty Share Scheme.
- Enhanced Maternity and Paternity.
- Employee Assistance Programme.
- Electric Vehicle Salary Sacrifice.
- Cycle to Work Scheme.
- Calm and Mindfulness sessions.
- A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
- Accessible and modern office spaces fully kitted out with Table Tennis and regular company social events.
