Contact Energy is hiring a

Business Consultant

Dunedin, New Zealand
Full-Time

Join Our Team as a Business consultant with the ability to work anywhere in NZ!

Are you passionate about building lasting relationships with New Zealand's Businesses? Do you excel in delivering exceptional service and fostering genuine connections? If so, we have the perfect opportunity for you!

We are seeking a dedicated and dynamic individual to join us in the role of Business Consultant. This is a permanent position with the flexibility to work remotely, offering you the chance to thrive in a supportive and collaborative environment from the comfort of your own home.

As our next Business Consultant, your primary objective will be to cultivate successful partnerships with Businesses across New Zealand. You will be responsible for both retaining existing customers and acquiring new ones, utilising your exceptional communication skills to provide a seamless service experience through phone and email interactions.

Key Responsibilities:

  • Build and nurture relationships with businesses, understanding their needs and challenges.
  • Engage in customer-inspired conversations to drive sales and add value to our customers.
  • Utilise strong questioning techniques to identify customer service cues and sales opportunities.
  • Collaborate with internal teams to ensure customer satisfaction and resolve any issues promptly.
  • Stay up-to-date with industry trends and best practices to continuously improve service delivery.

A great attitude is first and foremost! We are really big on 360 feedback here at Contact, so that means from your leader/ team mates/ and customers, learning is a everyday occurrence!

Working across multiple systems you’ll need to be comfortable with computers, with a great typing/processing speed to keep up with the mahi!

We aren’t looking for robots and we don’t use scripts, so being able to connect with people and hold a convo is a must.

There are a bunch of perks to being a permanent Contact kaimahi (employee). Along with great leadership, teammates, development, and growth and progression opportunities, you’ll enjoy flexible working, free health insurance cover, better-than-your-average leave, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, discounts on Contact Energy productsand more.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

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