As Business Consultant and Application Manager for our Service Department you will be supporting our ERP-Service Module as part of our Business Process Management Team. You will have the following responsibilities:
- Analysis and optimization of business processes in the course of application support in cooperation with the departments.
- Realization and coordination of software projects, including planning, implementation and follow-up.
- Interface management between internal departments, external service providers and software vendors.
- Collaboration in error analysis and correction in existing applications as well as continuous improvement of the system landscape.
- Training and support of users in the use of the applications.
- Documentation of the applications and the changes made.
- Degree in computer science, business informatics, business administration / economics or a comparable qualification.
- Experience in IT project management as well as in applications such as IFS Service Management, or Dynamics 365 Service, advantageous.
- Alternatively, experience in a service department of a machine manufacturer.
- Experience in error analysis and debugging as well as in dealing with databases and programming languages advantageous.
- Knowledge in process analysis and optimization.
- Ability to work independently, high problem-solving skills and analytical thinking.
- Strong communication skills and at ease in cross-company collaboration in a team.
- Good English skills
If you are passionate and ready to make an impact in the waste recycling industry, we invite you to join our team.
*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Most important – it’s a match!
