Location: Berlin DE (based in Berlin - 4 office days)
Wayfair’s Berlin office is looking for a talented Business Associate for our Stores & Geos team to help manage our international storefronts, product catalog and customer and supplier-facing interfaces! This is a great opportunity to directly impact the development of our global business and to ensure that our customers have the best shopping experience on our international sites.
This role provides a mix of project management, business operations, strategy and cross-functional collaboration within global teams. Have you gained first experience in e-commerce, project management or process improvements and are you ready to join one of Berlin’s most international companies? If yes, then we would like to hear from you!
What you’ll do:
- Develop a detailed understanding of business operations, project management and cross-functional problem solving in an international e-commerce company
- Collaborate with partner teams to contribute to the development of tools
- Orchestrate quality checks of supplier- and customer-facing UI/UX interfaces
- Independently manage projects, eg. with tech and/or commercial partners
- Execute on data-driven projects to improve product quality, identify process improvement opportunities and potential blockers, or implement new business ideas
- Root cause bugs and identify solutions in collaboration with cross-functional teams
- Review and analyze quality of machine translations or existing translation workflows for the right balance of cost, quality and speed)
- Drive operational performance by triaging tickets to improve customer experience
- Work within a global team, based in Berlin and Boston, contributing to the company’s targets and support us in our mission to become the best online retailer for home
What you’ll need:
- Excellent communication skills and fluency in English, a high level of proficiency in German, additional languages are a plus!
- A true team player and comfortable in an international and fast-paced environment
- A successful track record of developing relationships with internal and external stakeholders, working collaboratively and driving cross-departmental projects
- Innovative problem-solving skills, dissecting problems and implementing solutions
- An analytical mindset and data-driven approach, first experience in working with GSuite
- Demonstrated interest/ experience in e-commerce, start-up or management consulting
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
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