Business Architect, Digital

To be considered you should have a combination of experience in the following:

• As a subject matter expert in the insurance industry, consult with insurance customers to understand their digital business objectives and advise them on how to best implement these solutions and underlying processes using the Guidewire Cloud Platform to fulfill those objectives
• Have a strong understanding of Design Thinking practices to facilitate customer discussions to drive innovative customer centric solutions for our carriers 
• Collaborate with stakeholders to elicit and document business and system requirements specific to P&C insurance products and services.
• Conduct workshops, interviews, and focus groups with insurance professionals to understand pain points, workflow requirements, and business rules.
• Collaborate with insurance carrier business and SI partner resources across business, technology, and UX to produce business requirements and business process documents
• Learn and master the functionality provided by Guidewire application(s) in order to become a customer facing professional services consultant
• Able to adhere and promote an operating framework for making decisions, managing stakeholder relationships, and identifying legitimate authority
• Translate business requirements into detailed functional specifications for software development teams.
• Communicate with stakeholders to ensure necessary buy-in
• Able to facilitate business design and support solution estimates for complex product gaps and enhancements 
• Prepare and present reports, demos, and updates to both technical and non-technical stakeholders. 
• Able to provide verbal and written feedback, and help team members develop advanced skills in their designated focus areas 
• Sets local or team-based standards for requirements definition, then advises on their application and ensures Guidewire and local compliance 

What you need to be successful:

• 8-10 years project experience in insurance, technology, or a related field.
• Industry knowledge of the P&C insurance industry with primary focus on customer facing operations and processes
• Capability to communicate clearly and efficiently as well as influence outcomesAbility to solve complex problems analytically 
• Able to lead medium sized implementation projects 
• Ability to research solutions and work with subject matter experts where necessary 
• Ability to identify when business requirements are not in scope 
• Experience with software implementation project(s) in requirements gathering, functional specifications, and user acceptance testing
• Familiar working with UX, Data, and Digital teams is a plus.
• Applying principles of a design-led approach is also a plus
• Exceptional documentation skills, and the ability to facilitate discussions with both technical and business stakeholders
• Good communication skills, both written and verbal, with the ability to present complex data in a simple and actionable way.
• Detail-oriented with strong organizational skills.
• Eagerness to learn and grow in the role with a proactive approach to problem-solving.
• Ability to work both independently and in a team-oriented environment.
• BSc in Computer Science/Arts or equivalent.
• Flexibility to do shift work as needed (aligning to AMER/APAC colleagues/customers).

How we work @ Guidewire

• Collaboration: We build on each other’s ideas and draw on interdisciplinary approaches to craft impactful experiences.  
• Integrity: We stand behind our words and commitments as part of a global community, respecting and recognizing our interdependence. 
• Curiosity: We are lifelong learners, with a growth mindset, who are passionate about advancing our discipline through entertaining new ideas and unique perspectives.