Business Analyst

ZILO is focused on transforming the global asset management sector to create sustainable value for firms and the customers they serve.

This digital transformation journey requires strong partnerships with our customers to modernize and expand their product and service propositions by unifying transfer agency, fund platforms, and fund accounting into a single global solution.

About this role

We are looking for a talented and experienced Business Analyst to join our team and help us deliver high-quality digital products from conception to launch within an agile framework. As the Technical Business Analyst will play a pivotal role in bridging the gap between business needs and technical solutions. This individual will work closely with stakeholders from various departments to gather requirements, analyse business processes, and translate them into technical specifications. The ideal candidate will have a strong understanding of both business operations and technical systems, with specific experience in financial services or transfer agency, enabling them to deliver solutions that drive efficiency and innovation.

Requirements

Key Responsibilities:

Requirement Gathering and Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Conduct detailed analysis of business processes to identify areas for improvement.
• Translate business requirements into technical specifications and functional requirements.

Technical Solution Design:

• Work with development teams to design technical solutions that meet business needs.
• Ensure that solutions are scalable, maintainable, and align with the company's technical architecture.
• Create detailed documentation, including use cases, process flows, and data models.

Project Management:

• Assist in the planning and execution of projects, ensuring they are delivered on time and within scope.
• Coordinate with cross-functional teams to manage project dependencies and risks.
• Track project progress and provide regular updates to stakeholders.

Testing and Validation:

• Develop test plans and test cases to validate that solutions meet business requirements.
• Conduct user acceptance testing (UAT) and gather feedback from end-users.
• Work with development teams to resolve any issues identified during testing. 

Stakeholder Communication:

• Serve as the primary point of contact between business stakeholders and technical teams.

• Facilitate communication and ensure that all parties have a clear understanding of project goals and requirements.

• Conduct regular meetings and presentations to keep stakeholders informed of project status.

Continuous Improvement:

• Identify opportunities for process improvement and automation.

• Stay up-to-date with industry trends and emerging technologies that could benefit the organization.

Provide recommendations for enhancing existing systems and processes.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Relevant certifications (e.g., CBAP, PMP) are a plus.
• 3-5 years of experience as a Business Analyst, preferably in a technical environment.
• Proven experience in gathering and documenting business requirements an translating them into technical specifications.
• Experience with project management methodologies (e.g., Agile, Scrum).
• Mandatory experience in financial services or transfer agency.
• Proficiency in business analysis tools and software (e.g., JIRA, Confluence, MS Visio).
• Strong understanding of software development lifecycle (SDLC) and methodologies.
• Familiarity with database concepts and SQL.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Benefits

• 23 annual holidays (start and fix at 23 days)
• 15 public holidays
• Provident fund up to 12%
• Health Insurance (including immediate family)