Position/Title Business Analyst/Sr. Business Analyst – CIT
Job Location Kuala Lumpur, Malaysia
Years of Experience Required Min. 4 years
Required Educational Qualifications Bachelor’s Degree
Primary Skill (Must):
• Source to Pay or Source to contract technology implementation
• Good Communication
• Customer management Skills
• Ability to understand client’s business requirements
• Ability to document the requirements accurately
• Willingness to drive things to closure irrespective of the odds
• Ability to liaise with various internal teams.
• Ability to work on complex projects
Behavioral Skills:
• Team Player
• Quick learner
• Adaptable to changes in technology
• Should be able to work with teams of varying nature
• Should be open for flexible work hours
Requirements
Business Analyst/ Sr. Business Analyst is responsible for assisting the implementation team and the customer with the design and deployment of the product
As functional experts, they need to have the ability to understand customer needs from the solution and accurately document these for coordinating the build, testing and deployment of product and associated business processes.
New Implementation Projects:
• Deployment responsibilities include assisting customers throughout the various phases of
implementation process.
Benefits
• Will assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up
• To act as a liaison between the customer and various groups within client such as Technical Support, Sales, Engineering, and Product Management
Teamwork:
• Executes with minimal guidance and shows strong initiative
• Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project
• Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g., change in scope)
• Willingness to travel ~50% of the times outside work location as part of customer engagement
