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Business Analyst

Ho Chi Minh City, Vietnam

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time.

Job responsibilities

  • You will co-facilitate workshops that generate customized business solutions.
  • You will work in agile teams that drive organizational transformations for medium- and large-scale businesses.
  • You will liaise between the client and a team consisting of SMEs, C-suite executives, Experience Designers, Product Managers, Consultant Developers and QAs.
  • Collaborate with teammates on the analysis and design of complex business applications using the latest technologies.
  • Mentor and evangelize Agile, Lean, and Continuous Development analysis best practices.

Job qualifications

Technical Skills

  • You have a track record of delivering impactful software, ideally on a collaborative team in a consulting organization.
  • You have a practical approach to the day-to-day work of story-writing and delivery, and can draw a line directly from an overarching client strategy to your team's outcomes.
  • You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem and partnering to deliver a solution.
  • You evangelize Agile, Lean and Continuous Delivery methodologies and love to mentor others.
  • You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques.
  • You have a genuine passion for quality software and the know-how to get from sketch to code.

Professional Skills

  • You thrive when you're running a workshop or facilitating a learning session.
  • You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise.
  • You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

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