Business Analyst

Description

With more than 20 years of proven expertise, QUALCO is a leading Fintech solutions provider, offering cutting-edge, analytics-driven enterprise software solutions across 35+ countries worldwide. Our comprehensive technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

Role Overview

At QUALCO, we empower the financial world with innovative technology. As a Business Analyst, you will be part of our Applied Intelligence team in Athens and you'll play a crucial part focus on supporting commercial, technical projects and initiatives, in the IT areas of CRM and Integration. You will collaborate with technical teams to the delivery of client engagements, by understanding clients’ objectives, aligning your work to these objectives and setting personal priorities, liaising with others across all lines of business and taking accountability for own and team results.

 A Day in the Life of a Business Analyst at Qualco will include:

• Conducting comprehensive business analysis to understand client needs and dissect business flows.
• Acting as a crucial intermediary, translating complex requirements between technical and business teams.
• Strategically analyzing large system needs, breaking them down into manageable components.
• Crafting clear recommendations from complex data, using both qualitative and quantitative methods.
• Cultivating enduring relationships across various organizational sectors.
• Updating documentation frameworks, including processes, user manuals, and policies.
• Evaluating and designing operating models aligned with client objectives.
• Collaborating with Product Managers and external entities to analyze business requirements.
• Experience conducting gap analysis and identifying opportunities for process improvement.
• Ensuring business integrity by aligning proposed solutions with company standards.
• Facilitating collaboration among cross-functional teams to achieve client goals.
• Proactive approach to problem-solving and decision-making, with a focus on delivering value to clients and stakeholders.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

What we are looking for

• University Degree in Business or Software Development field required.
• Master’s Degree in Business Administration, Finance, or Information Technology preferred.
• Familiarity with various operating systems, languages, and databases essential.
• 2-4 years minimum experience in IT projects, preferably in Financial Services/Banking.
• Experience as a consultant or in projects related to Loans products is advantageous.
• Proficiency in business process design, with preference for CRM, ERP, RPA, and BPM applications.
• Produce high-quality work products, including user requirements and functional specifications.
• Strong analytical and problem-solving skills crucial.
• Well-organized, self-driven, and flexible, capable of working in a fast-paced environment.
• Passion for multidisciplinary team collaboration and projects.
• Creativity and analytical thinking to tackle complex problems.
• Commitment to continued learning and development.
• Exceptional written and verbal communication skills.
• Experience with Agile methodologies and project management tools like JIRA or Trello beneficial.
• Familiarity with business analysis software tools such as Microsoft Visio, Lucidchart, or Enterprise Architect.
• Excellent knowledge of MS Office required.
• Fluency in both English and Greek, written and spoken, essential.

Benefits

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professionl growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs.

💻 Cutting-edge IT equipment, mobile, and data plan.

🏢 Modern facilities, free coffee, beverages, and indoor parking.

👨‍ Private health insurance, onsite occupational doctor, and workplace counselor.

🏝️ Flexible working model.

🤸‍ Onsite gym, wellness facilities, and ping pong room.

💡 Career and talent development tools.

🎓 Mentoring, coaching, personalised annual learning, and development plan.

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.