Business Analyst

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve exclusively Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 580 employees working from the center of Athens for the rest of the world.

Position Summary

As a Business Analyst you will work within the Sales Air Content team which is the team  responsible for making sure we have all the flights in the world, as well as making sure the fares are bookable and combined to fit the customer’s every need. With a data-driven approach your work will revolve around identifying, communicating and acting on your findings to improve our sales and revenue. You will have the opportunity to have a direct impact on our core business and work closely with both internal and external stakeholders and partners.

We are looking for several additions to the team to undertake specialist roles such as driving sales, quality management (bookability) with our partners, and being an expert on how Branded Fares / Fare Families can be sourced, structured and distributed. All roles will involve to different extents stakeholding development and communicating with external partners and will also provide an excellent opportunity to build a career and become an expert within the Air Content domain.

The position is based in Athens.

Responsibilities

• Drive sales and revenue in various sales channels by implementing relevant actions in accordance with team and corporate strategy.
• Engage in improvement of sales KPIs.
• Utilize data analytics to uncover growth opportunities and provide actionable insights.
• Monitoring, maintaining, and improving the quality of our content.
• Coordinate and communicate with different stakeholders in the company around ongoing development and deployment of new functionalities.
• Deliver ad-hoc analysis to support decision making.
• Identify potential gaps in our flight distribution by conducting competitor analysis and benchmarking to find solutions to bridge the gap.

Requirements

• Minimum of 1 year experience in a similar role within the travel industry
• Bachelor’s degree in a business or an analytical field
• Proven experience in stakeholder management and effective communication
• Strong analytical skills with experience in handling large datasets
• Results-driven mindset with a focus on quick and efficient delivery

You could also have:

• Experience of working with a GDS or an aggregator system
• Experience of putting together and presenting business solutions as well as leading initiatives/tasks from analysis to implementation
• Previous work with data visualization tools and/or tools for analytics (Qlik, Looker, Excel etc.)

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• We also like to schedule company/department/team activities and events outside the office space!
• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.