Business Analyst - Marketing (Spain) | Temporary (6 months) - TheFork

This is a temporary assignment of 6 months

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. 

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: 

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.

• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.  

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

As Business Analyst you will be part of Restaurant Offer Team SPAIN, a department into Marketing Team, working closely with Sales & Operations Team, with business monitoring & optimization as the main goal.

Your responsibilities:

• Sales Support and Ad-hoc analysis (Supply & Demand) 
• Daily, Weekly & Monthly reports updates & sharing to main stakeholders.
• Intervene on ad-hoc analysis to support management’s decisions.
• Identify opportunities to grow and share results and potential plans.
• Proactively manage data requests from the business.
• Quality of the New Supply (New clients):
• Coordinate the relationship with the Sales Team in connection with restaurants, in order to ensure optimal sourcing.
• Improve the relevancy and quality for restaurant offer.

• SEO & Top Selections: In coordination with the Central Team, Identify opportunities to improve. 
• Monitoring and optimization annual audit of our tag selections.
• Update our main Top Selections (INSIDER, MICHELIN) 

Who you are:

• 100% data-lover: All your decisions must be supported by data.
• Strong initiative and mindset with the ability to identify improvement areas
• Degree in Business, Marketing, Communications or Engineering. 
• +2 years managing data as analyst
• Strong Project management skills: 
• High collaboration with other departments (Sales, Product, Operations)
• Define and manage strategic KPIs
• Data and results oriented. Analytical competence. Advance level of Excel.
• Structured approach to problem solving
• Strong communication with stakeholders whilst collecting and delivering requirements 
• Knowledge with Salesforce CRM, Tableau and Snowflake is highly valued.
• Knowledge and experience with SEO management is highly valued.
• Languages: fluent English (both written and spoken).
• Excellent communication skills

Skills:

• Passion for gastronomy and interest in the food and restaurant industry
• Self-motivation and a proactive attitude
• Problem solving skills
• Team player
• Humble and positive attitude and mindset

What we offer you  

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.

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