Business Analyst - IFS Ultimo

IFS Ultimo, an IFS company based in the Netherlands with more than 2000 global customers, is a leading Enterprise Asset Management software provider with a strong reputation for the completeness, flexibility, and configurability of its SaaS EAM solutions.

In the world of Ultimo, asset management processes and the software they require take center stage. At IFS Ultimo we develop easy-to-use EAM software for confident asset owners, enabling them to optimize productivity, maximize asset availability, and secure health and safety. We supply out-of-the-box, though supremely flexible software with an unmatched ROI through short implementations, seamless integrations, and self-service application management.

The Ultimo application consists of various services developed in C#. Together, these make up the back end. The front end is written in JavaScript. Here, we use a proprietary web framework. The current generation of the application runs on Azure Kubernetes. We use various cloud-native techniques to offer a stable and scalable platform. Customers on our Azure platform are automatically provided with fixes and new features bi-weekly.

We set high-quality standards for the work delivered and have high coverage with various types of automated testing. We work with .NET 8 (C#), Xamarin/MAUI, Azure, Kubernetes, Azure SQL, and JavaScript.

Acquired by IFS in July 2022, our parent company operates across all continents with its 6000+ employees delivering award-winning enterprise software solutions to help businesses be their best when it really matters–at their Moment of Service™.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

The Business Analyst is a member of the development team who knows the details of the customer's requirements and translates them into the required functionality in Ultimo. Is the functional point of contact in the development team. Works closely together with the Product Owner to make the translation from business requirements to Ultimo functionality. Is responsible for the intake of reported defects.

The person we seek is interested in and experienced with user interface questions/requirements and capable of:

• Mapping and elaborating business requirements and translating these into standard functionality in Ultimo
• Refining the Product Backlog to reach backlog items that are ready
• Writing implementation documentation
• Sharing knowledge with colleagues by answering questions and giving presentations and demos

Contributing to customer panels with demonstrations and gathering requirements

• University degree or equivalent professional qualifications in a field relevant to the technical and/or functional area of responsibility, preferably Technical Computer Science, Business Information Systems or Business IT & Management
• Excellent command in spoken and written English
• Affinity with business processes
• Experience with Ultimo or comparable software for supporting processes
• Experience with specifying functional requirements
• At least 2 years of experience in the profession as a business analyst (or comparable)
• Up-to-date and proven knowledge of and experience with Agile software development
• Highly adaptable to changing circumstances because you will be one of the first members of the IFS Ultimo Team, there is still a lot to discover!

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.