Nagarro is hiring a

Business Analyst (Hybris and eCommerce)

Full-Time
Remote

We are looking for a highly skilled Senior Business Analyst who is a native Russian speaker, fluent in English, and has extensive experience in the eCommerce domain, specifically with SAP Hybris. The ideal candidate will work closely with cross-functional teams to analyze business needs, design solutions, and support the implementation of Hybris-based eCommerce platforms. The position requires flexibility to work during Indian Standard Business Hours.

Key Responsibilities:

Business Analysis:

  • Collaborate with stakeholders to gather and document business requirements, user stories, and process flows.
  • Translate business needs into functional and technical specifications for Hybris eCommerce solutions.
  • Analyze and map business processes, identifying gaps and opportunities for improvement.

SAP Hybris Expertise:

  • Lead the design and implementation of SAP Hybris solutions, ensuring alignment with business goals and technical requirements.
  • Serve as the subject matter expert for Hybris-related issues, providing recommendations and best practices.
  • Collaborate with the development team to ensure Hybris platform meets functional and performance requirements.

Stakeholder Management:

  • Act as a liaison between business users, technical teams, and third-party vendors to ensure smooth project execution.
  • Conduct workshops and training sessions with business stakeholders to facilitate the adoption of new systems and processes.

Project Support:

  • Assist in project planning, task prioritization, and timeline management.
  • Ensure project deliverables are completed within scope, time, and budget.
  • Participate in testing, validation, and go-live activities for the Hybris platform.

Communication and Documentation:

  • Maintain clear and concise communication with stakeholders in both Russian and English.
  • Prepare comprehensive business and functional documentation, including requirement documents, user guides, and test plans. 

Language Skills: Native Russian speaker with full professional proficiency in English (both written and verbal).

Experience:

  • Minimum of 10+ years of experience as a Business Analyst, with at least 3+ years working in eCommerce domains, particularly with SAP Hybris.
  • Proven experience in leading Hybris eCommerce implementations and supporting large-scale, multi-channel projects.

Technical Skills:

  • In-depth knowledge of SAP Hybris and its various modules (Commerce, PCM, WCMS, etc.).
  • Strong understanding of eCommerce business models (B2B, B2C), product lifecycle management, and customer journeys.
  • Familiarity with system integration methods such as REST APIs, web services, and third-party plugins.

Soft Skills:

  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong interpersonal and communication skills, with the ability to manage relationships across teams and regions.
  • Ability to work independently, as well as collaborate effectively in a team environment.

Work Timings: Must be available to work during Indian Standard Business Hours.

Preferred Qualifications:

  • Familiarity with Agile and Scrum methodologies.
  • Experience with other eCommerce platforms (Magento, Shopify, etc.) is a plus.
  • Previous experience working in global, distributed teams.
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