Business Analyst

Job Title: Business Analyst

Reporting to: Manager

Work Location: Bangalore

Shift Timings: 3 pm to 11 PM IST

Reports To: 

Critical features of this job are described under the headings below.  They may be subject to change at any time due to reasonable accommodation or other reasons.

Job Summary

As a Business Analyst at Eurofins Environment Testing you will play a pivotal role in driving business success through effective analysis, strategic planning, and solution development. Working closely with cross-functional teams, you will be responsible for identifying business needs, defining requirements, and facilitating the implementation of innovative solutions. Your primary focus will be on optimizing operational efficiencies, particularly within Laboratory Information Management Systems (LIMS) redesign and improvements.

Essential Duties and Responsibilities

1. Collaborate with IT Project Managers, Development teams, and stakeholders to identify and prioritize business requirements.
2. Conduct thorough analysis of current business processes, systems, and workflows to identify areas for improvement.
3. Translate business requirements into functional specifications and technical requirements for implementation.
4. Facilitate communication and collaboration between business stakeholders and technical teams throughout the project lifecycle in conjunction with the Project Manager.
5. Participate in solution design sessions and provide input on system architecture and functionality.
6. Perform user acceptance testing (UAT) to ensure that implemented solutions meet business requirements and quality standards.

Other Duties

1. Provide ongoing support and assistance to end-users, including troubleshooting issues and providing training as needed.
2. Stay abreast of industry trends, best practices, and emerging technologies to drive continuous improvement and innovation.
3. Travel as needed.

Qualifications:

• Bachelor’s degree required. Prefer in Science (Environmental, Chemistry or similar) or related field.
• Proven experience as a Business Analyst, preferably in a technology-driven environment.
• Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Solid understanding of project management methodologies and tools.
• Experience with Laboratory Information Management Systems (LIMS) is highly desirable.
• Familiarity with Agile methodologies and software development lifecycle (SDLC) processes is preferred.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Supervisory Responsibilities

• None

Working Relationships

Internal contacts:

• Project Managers
• Business Analysts
• Developers
• Subject Matter Experts
• Laboratory Personnel
• LIMS Implementation Team

Knowledge

• Environmental, Analytical and/or General Science a plus
• Project management software such as Jira and Teams.
• Knowledge of LIM systems and general IT terms and environment.

Attendance:

• Regular attendance is necessary and is essential to meet the expectations of the job functions.

Personal Skills:

• The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas, working with uncertainties; and the discipline to pay attention to deadlines, details and quality.
• Good communication and interpersonal skills.
• Quick learner, strong troubleshooting skills

PERFORMANCE APPRAISAL CRITERIA:

Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining