Work closely with stakeholders to understand their business goals and objectives.
Translate business goals into technical requirements and propose the most efficient and effective solutions.
Utilize in-depth knowledge of the business process and system analysis principles to aid in re-engineering processes, streamlining workflow, and ensuring the best use of resources.
Define, document, and execute system tests, integrating new applications with existing systems. You will need to create a user story with our project manager or product owner for our development team. This may include basic database design, system design, and/or basic cloud/infrastructure design by working with our Data Engineer.
Assist in developing and maintaining system design documentation and guidelines.
Work closely with the development team to oversee the delivery of ongoing system enhancements and upgrades.
Manage and prioritize IT system needs and effectively communicate these needs to senior stakeholders.
Provide end-user training on new systems and updates.
Ensure compliance with all company information security policies.
Requirements
Bachelor's degree in IT, Computer Science, Computer Engineering, or a related field.
Master in IT, CS, CE, or MIS/MBA is preferred.
A minimum of 3 years experience in business analysis with a strong exposure to IT systems.
Experience in analyzing, implementing, and improving IT business processes.
Proficiency in project management and business/systems analysis methodologies.
Excellent communication skills, both verbal and written, both in English and Thai.
Strong analytical and problem-solving abilities.
Knowledge of data modeling and design techniques, along with a solid understanding of IT infrastructure, is a plus.
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