Business Analyst, Commercial Operations

Position Summary

The business analyst executes the company’s pricing strategy for messaging services, ensures accurate cost and price information, measures profitability, and makes operational decisions to adjust pricing to maximize direct margin.

Key Responsibilities:

• Performing regular and ad hoc analysis related to profitability, costs, customers, providers, products, etc.
• Building profitability reports and proposing actions to maximize direct margin.
• Proactive monitoring, reporting and executing pricing adjustments for all relevant organizations.
• Keeping our messaging cost information accurate by uploading suppliers’ price lists.
• Identify revenue opportunities through understanding strategic clients’ business and market fluctuations.
• Providing pricing proposals for new and existing customers.
• Proactively monitor and analyze market and industry changes.
• Work with cross-functional teams including Finance, Customer Success, Business Intelligence, Routing, Carrier Partnership, Product, etc.
• Gathering and constantly upgrading knowledge of internal procedures, products and the Telecommunication industry.

Essential Requirements:

• Bachelor or Master of Science degree in Economics, Faculty of Organizational Sciences or similar.
• Proficient in both written and spoken English.
• Advanced proficiency in Excel is a must. Basic or intermediate skills working in Tableau are a plus.
• Strong analytical and quantitative skills to interpret data and derive meaningful conclusions.
• Ability to communicate complex data and strategies clearly to various stakeholders.
• Self-motivated, result-oriented, accountable, reliable, consistent, strong work ethic, focused, and organized critical thinker with excellent problem-solving skills.
• Ability to work independently and as a part of a team.
• Willingness and capacity to adapt, learn quickly, and apply new knowledge.
• Interest in cutting-edge software and technology.

Preferred Qualifications

• 2-5 years of experience with business analysis, data interpretation and presentation.
• Strong negotiation skills.

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Telesign

TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.