Job Purpose
The Business Administrator will be responsible for providing comprehensive administrative and operational support to the Cardiovascular/Theatre directorate. This role involves a wide range of duties, including financial management, human resources, supply chain management, and general administrative tasks. The ideal candidate will possess strong organizational, analytical, and communication skills, as well as a solid understanding of healthcare operations.
Core Responsibilities
Operational Management
- Manage and oversee the daily operations of the theatre, ensuring that procedures run smoothly and effectively.
- Coordinate the scheduling of surgeries, ensuring the theatre is adequately staffed and all required equipment is available and ready for use.
- Manages tracking of inventory levels, supplies and effective stock rotation to minimize waste and ensure constant availability.
- Act as a point of contact for administrative issues and inquiries within the directorate, liasing between clinical teams, AMCE leadership, and external stakeholders.
- Develop and implement new systems and procedures to optimize workflows.
Financial Management and Budgeting
- Monitor and control costs related to surgical supplies, equipment maintenance, staffing, ensuring financial efficiency without compromising patient care.
- Develop and manage the directorate’s budget, ensuring resources are allocated and utilized appropriately.
- Monitor and analyze financial performance, identifying areas for cost reduction and revenue enhancement.
- Work closely with the finance department to resolve billing and payment issues.
Process Improvement
- Implements quality processes and initiatives to enhance the efficiency and quality of surgical services.
- Devise strategic ways to help shape the growth and development of the theatre and ensure alignment with AMCE’s overall goals and objectives.
- Handle patient inquiries and complaints, resolving issues promptly and professionally.
- Implement quality improvement initiatives to enhance patient satisfaction and outcomes.
Compliance and Regulatory Management
- Assist in preparing for and supporting accreditation processes from regulatory bodies.
- Stay updated on relevant healthcare regulations and ensure compliance with all applicable standards.
- Prepare and maintain documentation for audits, inspections, and quality assessments ensuring that the Cardiovascular/Theatre division meets all regulatory requirements.
Staff Coordination and Stakeholder Management
- Assist in recruitment, onboarding and training of administrative and clinical staff within the directorate.
- Ensure all staff are adequately trained on relevant systems, processes and compliance requirements.
- Provide ongoing support and professional development opportunities to staff members improving team performance and operational efficiency.
- Communicate with external stakeholders, such as insurance providers, vendors and regulatory bodies to resolve issues and ensure smooth operations.
Educational Requirements
- Bachelor’s degree in business administration, Healthcare Management, or a related field.
Professional Requirements
- Project Management or similar certification is an added advantage
Experience Requirements
- Minimum of 2-4 years of administrative experience in a healthcare environment
- Proven experience in budgeting, financial management and resource planning
- Experience with health management software and electronic health records
- Familiarity with healthcare regulations, billing codes, and compliance standards
Knowledge Requirements
- In-depth knowledge of budgeting, cost management and financial reporting
- Understanding of hospital operations, particularly in the cardiovascular and surgical services.
- Knowledge of regulatory requirements and compliance standards (e.g., Joint Commission International).
- Familiarity with medical terminology and procedures
- Knowledge of project management methodologies
Skill Requirements
- Strong financial acumen and analytical skills.
- Strong leadership and conflict resolution skills
- Excellent organizational and time management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong communication and interpersonal skills.
- Strong problem-solving skills and ability to work independently with minimal supervision
Personal Abilities
- Professional attitude towards work
- Shares the AMCE’s vision.
- High attention to detail
- Ability to adapt to changing priorities and manage stressful situations effectively
- Openness to new ideas and continuous improvement
- Ability to manage multiple tasks simultaneously
African Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.
